Application Support Engineer

This is an on-site position, please DO NOT apply if you are unable to work on-site 5 days a weekAn established B2B technology company is seeking a Software Support Specialist to join its small, hands-on team. The business develops software and hardware solutions that help organisations improve warehouse efficiency through mobile applications, barcode scanning and voice recognition technology.In this role, you will provide technical support across a suite of mobile and server-side applications, investigate software issues and work directly with customers to resolve support requests.Key ResponsibilitiesProvide support for mobile applications and associated server-side systemsInvestigate, troubleshoot and resolve software support requestsAssist customers with technical issues and queriesWork with internal teams to diagnose and resolve application problemsParticipate in an occasional rostered after-hours support serviceAbout YouExperience working with C# or VB.NETExposure to SQL and relational databasesStrong troubleshooting and problem-solving skillsExcellent communication and customer service skillsWell organised with strong time managementComfortable working independently within a small teamSelf-motivated and willing to take ownership of issues through to resolutionExperience with Xamarin, Python, mobile applications or server-side software would be advantageous.