AR Caller – Senior Analyst - Chennai

Title : AR Caller – Senior Analyst - ChennaiRoles and ResponsibilitiesRetrieve and upload payment batches to EMSafe from client lockboxes, E-Fax, FTP and emailEnsure reconciliation with business partners, clients and financial institutions as neededReview and resolve indexing exceptions for AR documents in EMSafeTimely and accurately process or opt out of credit card payments, post contractual allowances, and redact and store needed payment documentation in EMSafe per PCI Compliance guidelinesManage daily, bi-weekly and monthly CC and ACH reconciliation of EMSafe to RNB to FinanceReview and resolve assigned emails from team email inboxManage daily emailer functions ensuring that client reports are properly held if necessary, Use reporting and workflow to research, note and resolve trips on the AR Review schedule.Use available resources such as RescueNet reporting, EMSafe and various online payer sites to review and resolve trips on the Claims Paid Not Posted schedule in a timely manner in accordance with the client specificationsResearch and resolve payment the payment exceptions workflow in EMSafe by locating payment EOBs and returning the exceptions for payment postingEnsure funds are applied to the appropriate account(s) and update schedules and events when applicableUpdate EMSight Payment Summary appropriately to balance the affected deposit date(s)Utilize the Payer Relations Access Tracker to request necessary payer site accessAnalyze account review trends to identify patterns; communicate to management as neededWork directly with Payer Relations and Remit Extraction to ensure optimal payment posting turnaround timeWork with senior team on assigned clients to aid account management, reconciliation and deliverablesSupport team to complete client-specific requirements and deliverables when neededCoordinate training needs with direct manager to ensure optimal productivityAssist in developing and documenting efficient policies and procedures for AR Department