Arabic Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria

Arabic Speaking Back Office Gaming Support SpecialistAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We take pride in being the bridge for professionals seeking high-impact careers through exclusive jobs in Bulgaria and beyond, ensuring our candidates land in environments where they can truly thrive.Job OverviewWe are currently scouting for a dedicated professional to join our team as an Arabic Speaking Back Office Gaming Support Specialist in Bulgaria. This role is a unique opportunity to immerse yourself in the fast-paced Gaming & Esports industry, providing critical back-office oversight and support to ensure a seamless experience for a global Arabic-speaking player base.Key ResponsibilitiesManage and resolve complex back-office inquiries for high-profile Gaming & Esports platformsMonitor player accounts to ensure compliance with industry safety standards and fair play regulationsProvide high-level, professional communication in Arabic to support player account managementCollaborate with internal departments to address technical issues affecting the regional gaming experienceAnalyze game data and player feedback to suggest improvements for the Arabic-speaking marketMaintain meticulous documentation of all support cases within the company's internal gaming databaseStay updated on the latest trends and shifts within the global Gaming & Esports landscapeRequirementsNative or fluent Arabic (spoken and written) is mandatory for this roleA deep passion for the Gaming & Esports industry and an understanding of its unique communityStrong problem-solving skills and the ability to work independently in a professional back-office environmentExcellent command of English for internal team communicationsPrevious experience in customer support or administrative roles is considered a significant advantageMust be willing to relocate to Sofia, Bulgaria, for this on-site opportunityBenefitsWhat We OfferCompetitive Monthly SalaryFully Paid Training on our specialized gaming systemsHealth InsuranceFully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to BulgariaMonthly Performance Bonus linked to your excellence in this Arabic Speaking Back Office Gaming Support Specialist position in BulgariaAccess to premium workspace facilities in the heart of the capitalAnd Much More.. Life in BulgariaSofia, Bulgaria, offers a vibrant, modern lifestyle that perfectly balances professional growth with rich cultural history. Known for its stunning mountain views and pleasant weather, Bulgaria provides an exceptional backdrop for those seeking an international career among like-minded individuals. As you settle into your new home, you will find that living in Bulgaria is both affordable and incredibly rewarding.We handle all the logistical heavy lifting, ensuring your relocation to Bulgaria is smooth and stress-free. From delicious local cuisine to a thriving social scene in Sofia, you will quickly discover why so many professionals are choosing Bulgaria for their next career step. Join us today and take advantage of these exclusive Arabic-speaking jobs in an exciting European hub.How to ApplyIf you are ready to kickstart your career in the world of Gaming & Esports and possess the required language skills, we invite you to apply now and join the team at Mercier Consultancy Group. We look forward to reviewing your application and helping you secure your future in this dynamic industry.