Area Manager

The Area Manager North Auckland is responsible for ensuring full revenue, optimum EBITDA for the Area. Lead and inspire all staff in Area to work to level of excellence in their role. Lead business development opportunities and new stores roll out. Contribute towards business strategy and market development.In particular he/she will be responsible for the following activities:Achieve Area EBITDA and revenue targets:• Actively monitor and control KPIs and operating costs including weekly review of store performance and development of improvement plans• Manage financial performance of the Area while growing the business• Develop and monitor an annual budget for the Area that includes Human Resources services and administration• Maximise returns on business investment• Budget responsibility for the Area, including management of teams to achieve bottom line EBITDA• Ensure effective capacity management of team membersDeliver world class operating and business performance, including store excellence:• Drive processes to achieve best practice operations and excellence in client services• Develop and Enhance capability of team and ensure operational excellence and consistency throughout the Area• Ensure gold standard client experience is deliveredLeadership:• Deliver a culture in the team that encourages staff to act and make decisions as if they were business owners• Motivate teams and continually drive performance improvement• Motivate people to achieve best practice in business performance and opportunities for personal growth• Train, mentor and coach people to bring out the best in themDevelopment and implementation of strategy:• Contribute towards the development and implementation of satellite site strategy• Develop Area specific marketing / community relationship strategy• Contribute towards business strategy and market development through innovative and out of the box ideas/solutionsAchieve business development targets:• Implementation of new store rollout plan where relevant• Ensure that each store within the area performs to its optimum revenue generating capacity• Development of new channels to market• Aggressively grow business through market development, opportunities for acquisition, satellite stores etcAbout you:Degree qualification in business management3-5 years of similar experienceLeadership experience in healthcare/service industryExperience in managing multi-disciplinary teamsExperience in maximizing productivity and ROI in a service business where diary/appointment maximization is criticalA proven leader with outstanding interpersonal skillsStrategic sales planning, forecasting and budgeting skillsGreat relationship building skillsExcellent customer service understanding and ethicAdvanced commercial management capabilityPlanning, scheduling and organising skills Time management skillsSelf-motivated and high sense of initiativeResults focused with an eye for detail but able to see the big pictureAbility to work effectively under pressure