Area manager F&B
L'ETO Group · Dubai, Dubai, United Arab Emirates
Apply & track with Apply EdgeAbout L'ETO GroupL'ETO Group was founded on a philosophy that blends nutritious, health-conscious dining with an iconic dessert selection. Inspired by the essence of summer, freshness, vibrance, and warmth, we have grown from a single café in Soho into more than 40 locations across the UK, UAE, Saudi Arabia, Qatar, and beyond. Joining L'ETO means becoming part of a global brand where creativity, ownership, and hospitality come together to create unforgettable guest experiences.Job OverviewAs an Area Manager at L'ETO Group, you will have full responsibility for the operational, commercial, financial, and people performance of a portfolio of restaurant branches. You will lead and support Restaurant Managers in achieving business objectives, maintaining exceptional guest experiences, and delivering consistent brand standards across all locations.The Area Manager acts as a key link between Head Office and restaurant operations, ensuring company strategies are effectively implemented while driving sales growth, profitability, operational excellence, and team development. This role requires a highly motivated hospitality leader with strong multi-unit management experience, commercial acumen, and a passion for coaching future leaders.Duties & ResponsibilitiesOperations ManagementTake full ownership of the operational performance of multiple restaurant branches within the assigned area.Ensure consistent implementation of L'ETO brand standards, operating procedures, and service expectations across all locations.Conduct regular branch visits, operational audits, and performance reviews to identify opportunities for improvement.Monitor daily business operations and support Restaurant Managers in resolving operational challenges promptly and effectively.Ensure all locations consistently meet company standards for cleanliness, food quality, service delivery, and guest experience.Drive operational efficiency and productivity initiatives across all branches.Ensure restaurants are fully prepared for internal audits, brand visits, and operational assessments.Ensure every restaurant delivers an exceptional and consistent guest experience aligned with L'ETO values.Support Restaurant Managers in handling escalated guest concerns and service recovery situations.Commercial & Sales PerformanceDrive sales growth and revenue generation across all assigned locations.Establish and monitor branch-specific performance goals and action plans.Analyze sales trends, product performance, guest traffic, and key business metrics to maximize opportunities.Partner with Restaurant Managers to identify local marketing opportunities and community engagement initiatives.Develop and execute strategies to increase guest frequency, loyalty, and overall business performance.Financial Management & Cost ControlMaintain full accountability for area-level financial performance and profitability.Monitor branch P&L performance and ensure achievement of revenue and cost targets.Analyze labor costs, food costs, beverage costs, and operating expenses across all locations.Implement effective cost control measures while maintaining quality and guest satisfaction.Review inventory practices, stock variance reports, and purchasing controls to minimize losses.Support Restaurant Managers in budgeting, forecasting, and financial planning activities.Ensure all branches achieve financial targets and operate within approved budgets.Leadership & People DevelopmentLead, coach, and develop Restaurant Managers to maximize their leadership effectiveness and business performance.Create a culture of accountability, engagement, teamwork, and continuous improvement.Conduct regular performance reviews and development discussions with direct reports.Support succession planning by identifying, developing, and retaining top talent within the business.Collaborate with HR teams to ensure effective onboarding, training, and career progression plans.Provide hands-on coaching to management teams on service standards, leadership skills, and operational excellence.Build a strong pipeline of future leaders to support the continued growth of the business.Compliance, Safety & Quality AssuranceEnsure all restaurants operate in compliance with local regulations, company policies, and food safety standards.Monitor adherence to HACCP, municipality requirements, health and safety proceduresEnsure management teams maintain accurate operational records and documentation.Support the implementation of company initiatives relating to risk management, safety, and quality assurance.Ensure all employees complete mandatory training and certification requirements.Reporting & CommunicationPrepare and present regular operational, financial, and performance reports to Higher management.Analyze KPIs and communicate business insights, challenges, and recommendations.Act as the primary communication channel between Head Office and restaurant management teams.Support the implementation of company-wide projects, operational initiatives, and new business openings.Drive alignment between business objectives and day-to-day operations across all branches.Requirements & QualificationsMinimum 5-7 years of experience in restaurant operations, including at least 2 years in a multi-unit leadership role.Proven experience managing multiple restaurant locations within a branded hospitality or F&B environment.Strong track record of delivering sales growth, profitability, and operational improvements.Excellent understanding of restaurant P&L management, budgeting, forecasting, and cost control.Strong leadership presence with the ability to inspire, coach, and hold teams accountable.Demonstrated success in developing Restaurant Managers and building high-performing teams.Proficient in Microsoft Office and restaurant management systems, including POS and reporting platforms.Ability to travel frequently between restaurant locations.Fluency in Russian Language is an advantage.To ApplySend your CV to: careers@leto.groupOnly shortlisted candidates will be contacted.