Area Manager (Watches & Jewelry) - KSA Jeddahh
Trafalgar Luxury Group · Jeddah, Makkah, Saudi Arabia
Apply & track with Apply EdgeSales and Performance Management:
- Drive sales through effective management of sales force.
- Is capable of providing sales analytics.
- Capable of providing SMART KPI's for reporting employees.Customer Service Excellence:
- Ensure the team delivers exceptional customer service that is synonymous with luxury and fashion brands.
- Handle customer inquiries and complaints gracefully, ensuring customer satisfaction.
- Build and maintain relationships with VIP clients and ensure their needs are met.Inventory and Merchandising:
- Oversee inventory management.
- Ensure merchandise is in line of organization, brand, and visual merchandising standards & guidelines.Staff Management and Development:
- Assist in the recruitment, training, and development of staff.
- Must have necessary skill set for management of all key personnel.Marketing and Events:
- Collaborate with the marketing team to execute all related activities.
- Engage with the local fashion community to increase brand presence and attract new customers.
- Provide necessary guidance for marketing for omnichannel, social media and other digital platforms to enhance the corporate profile.Operational Excellence:
- Ensure compliance with all company policies and procedures.
- Has financial basis for management of budgetary constraints.
- Has knowledge in regulatory, health and safety regulations.Trend Awareness and Industry Knowledge:
- Is informed about luxury trends and market dynamics.
- Must attend related shows and trade events to keep up with industry developments.
- Educate the team on product knowledge, including materials, care instructions, and brand history.Qualifications and Requirements
- University bachelor's degree in business administration or any relevant field is a must.
- Proven experience as an Area Manager in the Watches, Jewelry, and luxury sectors. Fashion is a plus.
- Strong leadership skills and the ability to inspire a team.
- Excellent communication and interpersonal skills.
- Deep understanding of the luxury market and customer service excellence.
- Ability to work flexibly and adapt to changing market conditions.
- Knowledge of inventory management software and point of sale (POS) systems.