Area Operations Manager

Avalon Cleaning Systems Limited, established in 1979, provides high-quality, customer-focused cleaning and facilities management services across multiple sectors. The company serves offices, schools, medical centers, freight and airside cargo operations, and offers comprehensive facilities management throughout London, Greater London, Bedfordshire, Buckinghamshire, and Northamptonshire. Avalon is committed to health and safety compliance and operates with full public and employer’s liability insurance, offering peace of mind to clients. With fully managed onsite services, same-day solutions, and 24-hour access to account managers, Avalon maintains a strong reputation for reliability and value. The company’s mission centers on continuous improvement, exceptional service quality, and consistently exceeding customer expectations. Head Office is based in Leighton Buzzard and have been servicing the home counties for 46 years and counting.We are seeking 2 Area Operations Managers to join our growing team. OPERATIONS MANAGER (CLEANING)Salary £27,000- £30,000Job Types: Full-time, PermanentLicence/Certification:Driving Licence (Required)Benefits Include:Company Car ProvidedCompany Phone ProvidedPension ProvidedWork Locations Available: Harrow, Hemel Hempstead, Slough, Richmond, High Wycombe, Northampton & WatfordAbout the RoleAs Area Operations Manager, you'll be the driving force behind service quality and client satisfaction across your sites. You'll oversee day-to-day cleaning and facilities operations across your region — managing site teams, scheduling staff, maintaining compliance with health and safety regulations, and driving continuous improvement in service delivery. You'll be responsible for a mix of long-standing contracts and new business, working with a diverse portfolio of clients including schools, doctors' surgeries, warehouses, and manufacturing sites across Bedfordshire, Buckinghamshire, Hertfordshire, and London.Duties:Site and Customer Visits on a monthly basis, auditing premises to ensure cleaning standards are to a high standardManage cleaning staff on a weekly basis, keep sites fully operationalAct as the key point of contact for clients, ensuring they receive a quality service and resolve with any complaints swiftly to ensure service level is maintainedMonitor stock levels, supplies and equipment, and deliver cleaning materials to sites as neededIdentify customer needs and highlight potential sales opportunities for the companyManaging budgets, supporting recruitment and training, and collaborating with account managers to meet contractual obligationsWhat We're Looking ForEssential:

• Demonstrated experience in Operations or Facilities Management (ideally within cleaning or support services)
• Strong people management skills — team leadership, staff scheduling, performance monitoring, and training support
• Proven ability to maintain high service standards across multiple sites
• Good understanding of health and safety practices, risk assessments, and regulatory compliance
• Excellent communication and interpersonal skills for building relationships with clients, site teams, and management
• Strong problem-solving skills and the ability to respond quickly to operational issues
• A full UK driving licence, valid and currentDesirable (not essential):
• 1+ years' experience as an Area Manager or within the cleaning industry
• Competence with basic IT tools (email, spreadsheets, reporting systems)
• A proactive, solutions-focused mindset
• Flexibility to step in and support cleaning duties when needed, to avoid letting clients downIf this role sounds like a good match for you or someone in your network, we'd welcome your application. If you have any queries about this role, please contact the Hiring team at d.ladwa@avaloncleaningsystems.co.ukAVALON#Hiring #AreaManager #FacilitiesManagement #OperationsManager