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Area Operations Manager

In2 HR & Talent · Brooklyn, NY

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Pay: $65,000.00 - $85,000.00 per yearJob description:Job Title: Area Operations Manager

Department: Steady Maintenance DivisionReports to: Director of Operations of Steady Maintenance

Location: Brooklyn NYTravel Required: 95%Compensation: $65,000 - $85,000 + Car Allowance About the Company:We will help you create the right impression, improve productivity, and reduce operational costs.

Partner with us for an environment that is clean, safe, and secure. Our commitment to quality, sustainability, and flawless customer service has been our hallmark since 2000. And despite rapid growth, we have retained the personalized service you’d expect of a small family company. Hundreds of facilities, schools, hospitals, and office buildings look to US for integrated facility services they can depend on.Key Responsibilities/DutiesCustomer RelationsEnsure client satisfaction with our servicesAssist clients with questions regarding job specs, schedule, etcUnderstand requirements of client scope of work and create cleaning plan to deliver services accordinglyWalk the jobs and give walk-throughs for new jobsIdentify opportunities for additional services within existing client baseTeam ManagementRecruit and hire field team membersCreate job site specific daily work schedules for employees and job sites and managing daily staffing changes, time off, call outs, etcManage the employee’s with their day to day scheduleReview accuracy, update as needed and submit weekly timesheets to payroll for field teamReview final payroll report to ensure accuracyTrack and manage inventory and place / cleaning supplies and consumables supply ordersCreate and manage periodical work calendarDispatch Project Work crew when neededRequired Skills and CompetenciesProven track record of leadership and ability to create, build and motivate teams2 years experience in the janitorial fieldYou MUST have your OWN VehicleValid Driver's LicenseAbility to work non-conventional hours and be on-callCustomer Focus - Motivated to satisfy clientsFluent/Conversational in Spanish (Preferred)Attention to Detail and follow-through is paramountComposed, diplomatic and professionalExceptional Communication skills via phone, email & text.Experience using time tracking, CRM/PO systemJob Type: Full-time

Benefits

Dental insuranceHealth insurancePaid time offVision insuranceLanguage:Spanish (Preferred)License/Certification:Driver's License (Required)Work Location: In person