Area Sales Manager

About Evostel:Evostel (previously AQESA), is part of the Ali Zaid Al Quraishi & Brothers Company (AZAQ Group), a closed joint stock company with a diversified investment portfolio. The Group takes pride in its Saudi roots and has been successfully operating in the GCC region for over 60 years. The Group has long-established associations and strategic relationships with several well-known international names.Job PurposeManage and lead team of Sales employees to effectively communicate company goals, safety practices and deadlines for deliverables. Lead the business development for the Partners and is allocated to the Team Leader for entire organization. Motivate and coach team members, assess each member’s performance and keep entity’s management updated on team’s performance.Main Job Responsibilities1. Policies and ProceduresEnsure proper implementation and control of group policies and procedures.Embedding all the policies related to Sales and General Management including Safety, health and Environment within the organization and acting as champion at the workplace.Recommend improvements to departmental policies if any.2. Sales Team ManagementManage the sales team efficiently and ensure that they are engaged at workplace which steer towards achievement of BU targets.Set clear targets for the team with regards to work plan and development of individuals within the Business Unit (BU).Set up a review procedure which assists in providing oversight into the pre-sales and after sales activities that enhance customer satisfaction and recommend actions for improvement.Lead direct sales efforts; set and run regular sales staff meetings with fixed agenda.Implement performance culture within the BU, supervise, evaluate, and report on sales team efforts on regular frequency half yearly and on annual basis.Ensure operational efficiencies are achieved and decision making is based on achieving better profitability for the BU.3. Marketing & Customer Relationship ManagementLead Market Development and Brand Building through existing range of products’/services and ensure they reach the right target market.Identify opportunities for product/brand addition targeted toward the market we operate in.Identify and analyze client needs and build long-term relationships with potential and existing clients.Build strong relationship with internal and external stakeholders and ensure clear alignment at all levels.Oversee development of complete customer account, set clear goals, and monitor the actual activity with action plans.Ensure team have maintained accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of provided software to maintain accurate records to maximize territory potential.4. Business DevelopmentAct as relationship manager in the company for business partners/supplier allocated to develop understanding of the company and support Business Development team to ensure legal documentation is maintained.Perform the Product Gap analysis activity on an annual basis to identify new products / partners for consideration.Plan engagement session with team and customers in the market for creating awareness.Lead the financial and non-financial target achievement for the Business Partner.5. Team DevelopmentIdentify areas of improvement of team members and ensure their continuous growth by coaching on regular intervals.Provide formal and informal constructive feedback to ensure that work is carried out in an efficient manner.Recommend training needs to bridge staff skill gap.6. Other ResponsibilitiesPerform other job-related projects and/or assignments that he/she might be asked to do by his/her direct supervisor/manager for special assistance that are often not mentioned in this job description as they arise under specific circumstances.Job SpecificationsEducationBachelor’s degree in engineering or equivalent — RequiredCertificationCustomer Relationship Management — PreferredExperienceMinimum: 10 YearsMaximum: -RequiredLanguagesEnglish — Fluent — RequiredArabic — Fluent — PreferredCompetenciesKnowledgeProduct Knowledge of Saudi Arabian Market — Full UnderstandingSales & Marketing — Full UnderstandingBusiness Acumen — Full UnderstandingSkillsMS Office applications i.e. Excel, Word, PowerPoint, and Outlook — ProficientInterpersonal & Communication — ProficientLeadership — ProficientCustomer Service — ProficientNegotiation and influencing — ProficientPresentation — ProficientTime Management — ProficientAbilitiesProblem solving — HighAbility to Initiate — HighHandle challenging situations — High