Area sales Manager (Hospital)

Kalash Services Pvt. Ltd. is a state of art call center based in Lalitpur, Nepal, started with an International standard of call center operations in Nepal. Kalash incorporates best practices of call center and BPO operations with facilities, amenities and technology as desired by the customer. Kalash provides inbound, outbound voice services as well as non-voice services of back-office, social media, data entry etc as well as managed facility and human resource outsourcing services to suit full business process outsourcing requirement of any customer base.Our ability to quickly adapt changes helps companies to better serve customers. Our able support staffs are well oriented and trained to serve customer demands to better serve call center requirements. Details of our facilities included in the proposal is also illustrated in this proposal. We continuously keep our processes and systems updated to meet customer demands via systematic change management process and excel in overall expectations and satisfaction of customers. Kalash offers best infrastructure, facilities, human resource, technology services and takes pride on having excellent customer service and using the best call center operators to keep customers satisfied. Kalash provides superior call center services to businesses in Nepal. All services of Kalash are entirely customizable and have perfect call plan for businesses of any call volume. Call center service provided by us strives to stay on top of the latest technologies while offering a superior level of customer care and service to our customers. All calls are recorded and as per customer demand, it is ready to run quality verification and auditing as well. Kalash visions to be a unique service brand to provide best experience in any form of interactions between customers and company. It aims to be the brand of choice for customer service delivery for all kind of companies.ob DescriptionRoles and responsibilities of this jobThe Area Sales Manager is responsible for achieving sales targets, market share and team performance for the company's pharmaceutical and healthcare products in the assigned territory. The role involves communicating with doctors, hospitals, pharmacies, distributors and medical institutions, and leading and developing the field sales team.The Area Sales Manager also supports business expansion and revenue generation, builds sales and negotiation strategies, and acts as the point of contact (POC) for the Center Head.Key ResponsibilitiesSales and Business Planning:Achieve monthly, quarterly and annual sales, collection and market-share targets for the area.Prepare area sales plans, forecasts, and territory and route plans in line with company strategy.Support business expansion and revenue generation, and develop sales and negotiation strategies.Team ManagementLead, coach and supervise sales officers, and set their targets and KPIs.Conduct field visits (joint calls) and review meetings.Train and develop team members in product knowledge, selling skills and compliant promotion.Customer And Key Opinion Leader ManagementBuild and maintain strong relationships with doctors, specialists, hospital management and pharmacy owners.Plan and run doctor visits, CMEs, medical camps, product launches and promotional activities.Ensure good product availability and visibility at pharmacies, hospitals and institutional accounts.Distribution And Channel ManagementManage distributors, stockists and wholesalers, including appointments, performance, stock levels and credit limits.Compliance And ReportingEnsure the team's promotion complies with company policy, ethical marketing practices, and the regulations of the Department of Drug Administration (DDA) and other applicable laws of Nepal.Report on sales, competitor activity, pricing, market feedback and adverse events to management, and escalate issues promptly.Manage the area budget and promotional spend within approved limitsJob SpecificationRequired Qualifications For This JobRequired Education Level:Under Graduate (Bachelor)Required Experience:More than 3 yearsOther SpecificationBachelor’s degree in management, Marketing, Business Administration, or a related field.3–5 years of experience in sales, business development, or area/territory management.Experience in hospital, IVF, fertility, or healthcare sales is preferred.Strong communication, negotiation, leadership, and relationship-building skills.Target-oriented with good market knowledge and analytical abilities.Willingness to travel within the assigned territory.Experience in B2B sales, lead generation, client acquisition, and team leadership.Experience as an MR (Medical Representative) is also an added advantage.Skills: b2b,leadgeneration,healthcare,communication,customer service management,sales