Artificial Intelligence Engineer

AI Engineer — Build AI Systems That Actually Get UsedCompany DescriptionPlatinum Education Services is a fast-growing UK education company helping adults access university and transform their careers.We are now investing heavily in AI.We’re not looking for someone to simply connect ChatGPT to an API or build basic automations. We’re looking for a smart, ambitious AI Engineer who wants to build real AI systems from the ground up and see them deployed across a live business.You will work directly on AI products designed to automate and improve key parts of our operation — including customer communication, lead qualification, admissions, document processing, internal operations, sales, reporting and decision-making.We have real users, real workflows, real data and real business problems waiting to be solved.This is an opportunity to join at an early stage of our AI transformation and have significant influence over what we build, how we build it, and the technology stack we use.What You'll Be BuildingDepending on your strengths, projects may include:AI agents capable of completing multi-step business tasks autonomouslyLLM-powered customer service and student support systemsAI voice agents capable of holding natural conversationsIntelligent lead qualification and sales systemsRetrieval-Augmented Generation (RAG) systemsInternal AI copilots for employeesAutomated document analysis and data extractionAI-powered workflow automationRecommendation and decision-support systemsAI integrations across CRM, WhatsApp, email, telephony and internal platformsMulti-agent systems that collaborate across different business functionsAI analytics, monitoring and performance optimisation systemsWe want someone who enjoys looking at a complicated manual process and thinking:"I can automate this."ResponsibilitiesDesign, build and deploy production-ready AI applicationsDevelop applications using modern LLMs and AI modelsBuild reliable AI agents and agentic workflowsDesign effective prompts, context management and tool-use architecturesDevelop RAG pipelines using structured and unstructured company knowledgeIntegrate AI systems with internal and third-party APIsBuild backend services that support AI applicationsExperiment rapidly with new AI models, frameworks and approachesEvaluate model performance, accuracy, latency and costBuild safeguards, monitoring and evaluation frameworks around AI systemsTurn ambiguous business problems into working technical solutionsWork directly with senior management to identify opportunities where AI can create significant business valueTake ownership of projects from idea → prototype → production → optimisationWhat We're Looking ForWe care far more about what you can build than where you studied.You should have strong experience with several of the following:PythonFastAPI, Flask or similar backend frameworksOpenAI, Anthropic, Gemini or other LLM APIsLLM application developmentAI agents / agentic workflowsRAGEmbeddings and vector databasesPrompt engineeringFunction/tool callingREST APIs and webhooksPostgreSQL / SQL databasesGit and modern software development practicesCloud infrastructureDockerAutomation platforms and third-party integrationsExperience with frameworks such as LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen or equivalent technologies is useful, but we are much more interested in your understanding of the underlying engineering principles than your ability to use a particular framework.Bonus PointsWe would particularly like to meet you if you have experience with:Multi-agent AI architecturesAI voice systemsTwilio or telephony integrationsWhatsApp automationSpeech-to-text / text-to-speech systemsMCPFine-tuning or model optimisationComputer visionOCR and intelligent document processingAI evaluation frameworksCRM integrationsBuilding AI products that are already being used by real customersThe Person We're Looking ForYou are probably someone who:Builds AI projects outside of work because you genuinely enjoy itConstantly experiments with new models and technologiesHas strong problem-solving abilityCan work independently without needing every step explainedQuestions inefficient processes instead of accepting themLearns extremely quicklyIs comfortable building something when there is no existing blueprintUnderstands the difference between an impressive AI demo and a reliable production systemThinks about scalability, security, reliability and cost — not just whether the prototype worksWants ownership rather than simply receiving development ticketsWe especially want to hear from candidates who can show us something they have built.Your GitHub, live applications, AI agents, personal projects, startup projects or experimental work may tell us far more than your CV.Why Join Platinum?You won't spend your time building another basic CRUD application.You will have the opportunity to:Build AI systems from the ground upWork on projects with immediate real-world deploymentSolve problems affecting thousands of customersExperiment with the newest AI technologiesWork directly with company leadershipInfluence technical architecture and AI strategyTake genuine ownership of major projectsSee measurable business impact from what you buildThe right person could become a key part of the team building the AI infrastructure behind the next stage of Platinum's growth.LocationThis is a full-time, in-person position based at our Cairo office in Sheraton.Candidates must:Live within a reasonable daily commuting distance of our Sheraton officeBe fluent in spoken and written EnglishBe able to demonstrate previous technical work through GitHub, live projects, a portfolio or technical case studiesPlease do not apply if you are looking for a fully remote position.How to Stand OutAlongside your CV, send us:Your GitHub or technical portfolioThe most impressive AI system you have builtA short explanation of what you personally built within that projectOne AI product or agent you would build for Platinum after learning about our businessWe are not looking for someone who simply knows AI terminology.We are looking for someone who can build.