Assistant Center Director

Company DescriptionMathnasium is a global leader in mathematics education, with more than 1,100 learning centers worldwide. Through its proven instructional method, Mathnasium helps students build confidence, strengthen critical thinking, and develop a deep understanding of mathematics. Our mission is to empower children to succeed in math while providing exceptional service to families.Role Description:Mathnasium Saudi Arabia is seeking a highly motivated and organized Assistant Center Director (ACD) to support the daily operations of the learning center. The successful candidate will assist in managing staff, ensuring educational excellence, delivering outstanding customer service, and supporting student enrollment and retention.This role requires a candidate who can confidently communicate with parents, students, and team members in both Arabic and English.Key Responsibilities:Support the Center Director in managing the daily operations of the learning center.Supervise instructors and ensure compliance with the Mathnasium Method.Help deliver an exceptional educational experience for every student.Conduct and coordinate student assessments and monitor academic progress.Communicate regularly with parents regarding student performance, attendance, and learning plans.Coach and mentor instructors to maintain high teaching standards.Assist with student enrollment, consultations, and retention initiatives.Build strong relationships with current and prospective families.Support sales activities and convert inquiries into enrollments.Maintain accurate student records and administrative documentation.Ensure the center is clean, organized, and provides a welcoming environment.Assist in planning local marketing initiatives and community engagement activities.Support social media activities when required.Help achieve monthly operational and enrollment targets.Qualifications Bachelor's degree in Mathematics, Education, Engineering, Business Administration, or a related field.Fluent in both Arabic and English (spoken and written) – Mandatory.Excellent verbal and written communication skills in both languages.Previous experience in customer service, sales, education, or operations.Strong organizational and administrative skills.Excellent leadership and team management abilities.Ability to work independently and take ownership of responsibilities.Strong problem-solving and decision-making skills.Ability to work effectively under pressure in a fast-paced environment.High level of professionalism, accountability, and attention to detail.Proficiency in Microsoft Office and common computer applications.Experience with educational assessments is an advantage.Experience with CRM systems or customer management software is preferred.Experience managing social media platforms is an advantage.Preferred Skills Strong sales and consultation skills.Excellent customer relationship management.Ability to coach and motivate instructors.Strong presentation and communication skills.Positive attitude with a passion for education.Ability to multitask and prioritize effectively.Strong conflict-resolution and interpersonal skills.This position requires daily communication with Arabic-speaking and English-speaking parents, students, schools, and staff. Therefore, fluency in both Arabic and English is a mandatory requirement. Candidates who are not fluent in both languages will not be considered.