Assistant General Manager

Location: ADOH, Covent Garden, LondonEmployment Type: Full-timeSalary: up to £48,000 per annum About ADOH!From the streets of Colombo to central London, ADOH! brings the heat, colour, and chaos of Sri Lankan street food culture. Designed by an all-Sri Lankan team, our Covent Garden space is packed full of the vibrant energy of street life with bold murals, playful lorry art, and colourful touches that tell real stories of home.The RoleWe are looking for a hands-on Assistant General Manager to support the General Manager in leading the daily operations of the restaurant. You’ll play a key role in driving service excellence, developing the team, and ensuring operational standards are consistently met.This is an ideal opportunity for someone who thrives in a fast-paced hospitality environment, enjoys leading by example, and is passionate about creating memorable dining experiences.Key ResponsibilitiesOperationsSupport the General Manager in the day-to-day running of the restaurant.Lead service on the floor, ensuring smooth and efficient operations during every shift.Maintain exceptional standards of cleanliness, food safety, and presentation.Ensure compliance with all health, safety, and licensing regulations.Oversee opening and closing procedures and manage the restaurant in the General Manager’s absence.Guest ExperienceDeliver outstanding customer service and create memorable guest experiences.Handle guest feedback professionally and resolve any issues promptly.Build relationships with regular guests and encourage repeat business.Ensure service standards reflect the ADOH brand at all times.Team LeadershipLead, motivate, and inspire the front-of-house team.Assist with recruitment, onboarding, and training of new team members.Coach employees through regular feedback and performance development.Foster a positive, inclusive, and high-performing team culture.Support scheduling to ensure appropriate staffing levels.Financial PerformanceAssist in achieving sales and profitability targets.Monitor labour costs and support efficient scheduling.Help manage stock control, ordering, and inventory.Minimise waste and identify opportunities to improve operational efficiency.Support the implementation of cost control measures while maintaining quality.What We’re Looking ForExperience in a management role within a busy restaurant or casual dining environment.Strong leadership skills with the ability to motivate and develop a team.Excellent communication and interpersonal skills.Calm, organised, and confident under pressure.Strong understanding of restaurant operations, food safety, and licensing regulations.Commercial awareness with experience managing labour and cost controls.Flexible availability, including evenings, weekends, and public holidays.A genuine passion for hospitality and delivering exceptional guest experiences.What We OfferCompetitive salary.Career progression within a growing business.Ongoing training and professional development.Staff meals on shift.Employee discounts.A supportive and collaborative working environment.Our ValuesAt ADOH, we believe great hospitality begins with great people. We value teamwork, respect, continuous improvement, and genuine care for our guests and each other. If you’re passionate about leading from the front and helping create exceptional dining experiences, we’d love to hear from you.