Assistant Manager Deflect Liability Period

Role: Assistant Manager Deflect Liability Period Location: Dubai, UAESalary: AED 25,000 + benefits + bonusThe Job holder will play a pivotal role in supervising and monitoring handover activities (Snagging, De Snagging , DLP (Defect liability period) of the properties as per agreed possession timelines and monitor the effectiveness of unit’s inspections to ensure a seamless handover process.

Key Responsibilities

Responsible for the efficient management of the Company units ready for handover ensuring that units are ready and match quality standards as per business plan for Company before handover to clients.

• Provide technical support to handover and DLP team and establish methods of working practice for each task and ensure that all members of the team understand their responsibilities ensuring satisfactory completion.
• Supervise the operational activities of the suppliers and ensure that all works are carried out in a professional and timely manner as per workorder for delivery of properties as per agreed timelines.
• Supervise the snagging & orientation ensure that all works are carried out in a professional and timely manner as per agreed timelines.
• Organize daily /weekly/ monthly meetings and follow-up with contractors and consultants to ensure that all maintenance, minor works and helpdesk activities are carried out as per agreed guidelines.
• Inspect ready units along with the customer during home orientation in the final stages of handover and make sure that a detailed snagging is carried out and that the quality of workmanship meets the service level agreements and excels key performance indicators. Ensure safety and security is always maintained by the contractors/ suppliers during handover.
• Establish strong relationship customers within the assigned property and assist in moving procedures, orientation and provision of the assigned contact person for their parking key and other requests to build strong cliental relations.
• Escalate Service Requests for management consultation which have been unresolved for a long period including customer snagging /de snagging and DLP and customer communications for effective resolution. Maintain updated report for SRs status among all projects.Qualifications & Skills:
• Bachelor’s degree in Facility Management (preferred)
• Certification in Property Management – preferred
• Minimum 4-6 years experience in property management/ handover with atleast 2 years in-depth experience of leading a maintenance team to achieve a planned maintenance program.
• Knowledge of local real estate laws and regulation and business environment.
• Strong understanding of building systems, amenities, and legal requirements related to property handover.