Assistant Manager Human Resources

Company Description Puncak Tegap Sdn Bhd is a Malaysia-based company located at Wisma Amtek in Petaling Jaya, Selangor. Situated in a well-established commercial area, the organization operates in a professional environment with access to local business services and amenities. Team members can expect to work closely with colleagues and stakeholders based in the region. The company offers opportunities to contribute to its growth while developing professional skills in a structured setting.Job PurposeTo support the Head of Human Resources in managing and implementing HR strategies, policies, and initiatives across the organisation. The role oversees day-to-day HR operations, employee relations, manpower planning, performance management, compensation and benefits, compliance, and staff engagement while ensuring HR practices are aligned with company policies and business requirements.Key Responsibilities / Job DescriptionHR Operations Oversee day-to-day HR operations and ensure HR processes are implemented effectively and consistently. Ensure proper maintenance and confidentiality of employee records and HR documentation. Review and improve HR procedures, forms, and workflows to enhance operational efficiency. Provide guidance to employees and management on HR policies, procedures, and employment-related matters. Manpower Planning & Recruitment Support manpower planning and workforce requirements in line with business and operational needs. Coordinate recruitment activities, including job postings, candidate screening, interviews, selection, and offer management. Monitor recruitment progress and provide regular manpower status updates to Management. Support onboarding and employee placement processes. Employee Relations & Industrial Relations Manage employee relations matters and provide appropriate advice to Management and HODs. Handle employee grievances, disciplinary matters, counselling, and misconduct cases in accordance with company policies. Ensure proper documentation and follow-up of employee relations cases. Support the implementation of disciplinary and corrective actions where required. Performance Management Coordinate the organisation's performance management process. Support HODs and managers in managing employee performance issues. Monitor probation, confirmation, performance improvement plans, counselling, and related HR actions. Provide HR advice on performance-related matters. Compensation & Benefits Support the administration and review of salary, allowances, benefits, claims, and other employee-related matters. Assist in salary reviews, promotions, increments, transfers, and other employment changes. Ensure HR practices remain aligned with approved company policies and budgets. HR Policy & Compliance Ensure HR policies and procedures are properly communicated and implemented. Review HR practices to ensure compliance with applicable employment legislation and company requirements. Support HR audits, ISMS requirements, internal audits, and preparation of relevant HR documentation and records. Recommend improvements to HR policies and processes where necessary. Employee Engagement & Development Support employee engagement activities, staff communication, welfare initiatives, and HR programmes. Coordinate training and development activities based on organisational and employee needs. Assist in succession planning, talent development, and career development initiatives. HR Reporting & Analytics Prepare HR reports, dashboards, and management presentations covering manpower, turnover, recruitment, absenteeism, employee movements, and other HR metrics. Analyse HR data and provide recommendations to Management for decision-making. Monitor HR trends and identify areas requiring management attention. HR Projects & Management Support Lead or participate in HR projects and organisational improvement initiatives. Support organisational restructuring, manpower optimisation, and change management initiatives. Undertake other HR-related assignments as directed by the Head of HCM/Management. Job RequirementsEducationBachelor’s Degree in Human Resource Management, Business Administration, Management, Industrial Relations, or a related discipline. Professional HR certification or relevant professional qualification will be an added advantage. ExperienceMinimum 5–7 years of relevant HR experience, preferably with experience in an executive/supervisory role. Experience in HR operations, employee relations, recruitment, performance management, compensation & benefits, and HR policy implementation. Experience in handling employee disciplinary and grievance matters will be an advantage. Experience in HR reporting, manpower planning, and HR projects is preferred. Core CompetenciesStrong knowledge of HR policies, procedures, and employment practices. Good understanding of Malaysian employment and industrial relations requirements. Strong employee relations and conflict management skills. Good analytical and problem-solving abilities. Strong communication, interpersonal, and negotiation skills. Good leadership and people management capabilities. Strong planning, organisational, and time-management skills. High level of confidentiality, integrity, professionalism, and discretion. Ability to work independently while collaborating effectively with Management and HODs. Proficient in Microsoft Office, particularly Excel and PowerPoint. Experience with HRIS/payroll systems is an advantage.