Assistant Manager - KYC & EDD

[Emirati Talent]As part of our commitment to Emiratization, only UAE Nationals holding the Family Book will be considered for this role.Job Purpose:To support the delivery of robust KYC and EDD reviews across onboarding, periodic reviews, and trigger events, helping ensure customer due diligence meets UAE regulatory requirements and Zand Bank's internal standards. This role drives timely, accurate case handling, strengthens file quality, and identifies higher-risk issues for escalation to senior management.Key ResponsibilitiesConduct KYC and EDD reviews for new and existing customers across onboarding, periodic reviews, and trigger events in line with internal and regulatory standards.Review higher-risk customer files, including PEPs, complex ownership structures, and other elevated-risk cases, and prepare initial risk assessments for management review.Draft clear, well-supported recommendations for approval or rejection of EDD cases and escalate them through the appropriate review channels.Monitor assigned caseloads and service level timelines, flagging delays, bottlenecks, and risks that could affect case completion.Perform first-level quality checks on team files, providing feedback before escalation to senior management.Validate customer activity against risk profiles and escalate inconsistencies, red flags, or documentation gaps where required.Maintain complete and accurate KYC and EDD records, including findings, rationale, and audit-ready documentation in internal systems.Support remediation, data quality improvement, audit requests, and cross-functional resolution of KYC and EDD issues.Work closely with compliance and business stakeholders to clarify requirements, close information gaps, and support consistent execution of KYC and EDD processes.Stay current on regulatory and procedural changes while maintaining high standards of integrity, confidentiality, and control.Key Skills, required Qualifications & ExperienceBachelor's degreeAML, KYC, or compliance certifications such as CAMS or CKYCA are preferred.2+ years of experience in KYC/CDD, compliance, or a related environment within banking, securities, or virtual assets.Hands-on experience with KYC onboarding, customer documentation review, and customer risk classification.Strong knowledge of UAE KYC/CDD requirements and customer due diligence processes.Experience using screening tools for sanctions, PEP, and adverse media checks.Strong capability in documentation verification, data input, and audit trail maintenance.Sound basic risk assessment skills with strong judgment on escalation points.Excellent attention to detail, written communication, and confidential client data handling.