Assistant Manager, Meeting & Events

About UsYas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.About the JobThe Assistant Manager solicits, and books all types of events or corporate business from various sources of leads. Responds promptly to all telephone and walk-in enquiries about events and catering space and needs to possess good knowledge in all banquet space, facilities and capabilities of competitive market to secure the events for the property.Key Duties and ResponsibilitiesMeet the sales objectives on a monthly, quarterly, and yearly basisEnsure comprehensive and complete coverage of own portfolio covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity in her / his portfolio of accountsEnsure the communication and information flow is maintained daily by distributing Banquet Event Orders to all Departments as well as by attending daily briefings for the Meeting & Events Department, Food & Beverage Operations and Kitchen DepartmentEnsure that all incoming requests are handled jointly with the concerned Salesperson and as per the YPH Standards including an active follow up on sent offersAssists clients in programme planning, packaging, and menu selections according to client's requirements and needs.Finalizing all bookings, maximising all revenue potential by up selling in all revenue producing areas.Satisfy the need of the clients whilst optimizing Hotel revenue through strategic yield management and up selling of hotel facilities and servicesSupervise and assist with Banquet Operations before, during and after events and assure Guest satisfaction throughout the eventActively ask for Guest feedback during and after the event and encourage the Guest to submit the Guest Satisfaction SurveyMaintain detailed product knowledge of YPH and direct competitors including competition checksEnsure to forward all irregularities that you encounter in your department or any other department with Cluster Assistant Director, Sales - MICE to maximise Customer SatisfactionOperate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environmentComply with the hotel environmental, health and safety policies and proceduresAbout YouPreferably a degree / diploma with specialized in or graduated from a university2-3 years of experience in similar fieldStrong administrative SkillsStrong leadership skillsStrong Interpersonal skills, a natural rapport with people and diplomacy when handling complaintsComputer literate (MS office) with effective and good communication skills, both verbal and written.Good telephone skills as you’ll often be selling conferences and events to clients over the phoneShape Your Career with Yas Plaza Hotels by Aldar HospitalityAt Yas Plaza Hotels, our people are at the heart of everything we do. Against the vibrant backdrop of Yas Island, you will be part of an inspiring environment where every day brings an opportunity to create meaningful guest experiences. By joining our culture of excellence, your passion for hospitality helps craft unforgettable moments and sets new standards for refined hospitality.Equal Opportunity StatementAldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially