Assistant Manager People and Culture

Pasban - The Gatekeeper is hiring an Assistant Manager, People and Culture for our corporate office in New Delhi.We operate a portfolio of boutique and experiential hotels — wildlife lodges, nature and wellness retreats, heritage properties — many of them in offbeat destinations away from the metros. The corporate office is small and senior; the People and Culture function is being built now, and this is its first operating role.The RoleThis role is the operating engine of the people function. Strategy is set above; execution sits squarely here. You are responsible for the administrative and operational running of the function — the employee and candidate databases, the monthly payroll cycle, first-round screening and shortlisting, and the documentation and coordination that keep every property serviced.Reports to the Head, People and Culture — to the Founder until that position is filled.What You'll Own

• Database and records management — own the recruitment and employee databases as the single source of truth; maintain the candidate tracker, employee master, personnel files and HRMS, audit-ready at all times.
• Payroll processing — run the monthly payroll cycle end to end: attendance, leave, overtime inputs, joiners, exits, increments, incentives, deductions, payroll register, disbursement coordination, payslips, full-and-final settlements, and statutory input schedules (PF, ESI, professional tax, TDS).
• Recruitment operations and first-round screening — post and refresh mandates on job portals, LinkedIn and social channels; source and headhunt where required; screen applications; conduct first-round telephonic or video interviews; record structured screening notes; present a shortlist; schedule subsequent rounds; complete reference checks.
• Onboarding, induction and exit formalities — offer letters, appointment letters, joining documentation, day-one setup (systems, bank, insurance, identity card, unit introduction), confirmations, transfers, and the full exit process.
• Employee lifecycle administration — confirmation, increment, transfer, appreciation and warning letters; leave and attendance system; HR calendar; first point of contact for employee queries on salary, leave, benefits and documentation.
• Compliance and audit support — statutory registers and documentation across all locations, renewal tracking, audit-file assembly.
• Engagement execution and reporting — town halls, festivals, birthdays, milestones, offsites, internal communication; monthly people MIS (headcount, open positions, time-to-fill, cost per hire, attrition, leave liability, payroll cost).What We're Looking For
• 3–6 years in HR operations, payroll and recruitment — hands-on experience running a payroll cycle and screening candidates independently
• MBA or PGDM in Human Resources, or equivalent; a graduate with strong HR operations experience will also be considered; hotel management education is an advantage
• Hospitality experience preferred; multi-location or distributed-workforce exposure is valued
• Payroll command — confident with attendance inputs, deductions, settlements and statutory schedules
• Strong Excel and systems skills; comfortable on an HRMS and with digital record-keeping
• Screening judgment — able to assess fit on a first call and write a screening note someone else can act on
• Documentation discipline — methodical, complete, consistent; nothing filed late or half-finished
• Clear written and spoken English and Hindi
• Absolute discretion with salary and personal dataMeasures of Success
• Payroll processed and disbursed on the committed date every month, with nil correction entries
• No duplicates, no unnamed records, no stale summaries — database verifiable at any time without notice
• Applications screened and first rounds completed within agreed timelines; candidates never left waiting
• Every employee file and statutory register complete and audit-ready at all times

Location: Pasban Corporate Office, New Delhi.

Scope covers the corporate office and all properties. Occasional travel for onboarding drives, audits and engagement events.Compensation is commensurate with experience and benchmarked to the role.Selection process: telephonic screening → in-person interview at the New Delhi corporate office → reference checks → offer.Pasban is an equal opportunity employer. We select on capability, judgment and character.