Assistant Relationship Manager- Chinese Speaker

Organization Overview:Century Financial is one of the UAE’s pioneering financial services company specializing in investments and trading in financial instruments like currencies, indices, shares, commodities, treasuries, and ETFs, along with exchange-traded derivatives.Role OverviewAs an Assistant Relationship Manager, you will support the acquisition and servicing of HNI and UHNI clients, with a focus on Chinese-speaking clients. The role involves building strong client relationships, supporting business development initiatives, understanding financial market trends, and ensuring a high standard of client service while contributing to the growth of the client base and equity balances.Job DescriptionSupport Relationship Managers in acquiring and onboarding new HNI and UHNI clients, particularly Chinese-speaking clients.Assist in managing client relationships through regular communication, follow-ups, and personalized service.Build and maintain strong relationships with existing clients to encourage retention, referrals, and business growth.Support business development activities through networking, referrals, and channel partnerships.Develop a strong understanding of financial markets, investment products, and trading services through continuous learning and company-provided training.Understand clients’ financial needs, investment objectives, and risk profiles to support suitable product recommendations.Assist in conducting client risk profiling and suitability assessments in line with company policies and regulatory requirements.Coordinate with internal teams to ensure smooth client onboarding and timely resolution of client queries.Support Relationship Managers in preparing sales plans and identifying opportunities to expand the client portfolio.Maintain regular contact with clients through telephone calls, meetings, and other communication channels.Assist in organizing client meetings, networking events, and business development activities, including occasional evening and weekend commitments.Ensure compliance with the company's Ethics and Code of Conduct policies and applicable regulatory requirements.Requirements2–5 years of experience in sales, client servicing, or relationship management within the financial services, banking, or insurance industry.Fluency in Mandarin Chinese and English is required.Good understanding of financial markets, investment products, or trading services.Strong communication, interpersonal, and client relationship management skills.A proactive approach to sales, networking, and business development.Ability to understand client needs and deliver a high standard of personalized service.Willingness to learn, develop market knowledge, and work towards business acquisition targets.CISI and SCA certifications are desirable but not mandatory at the time of joining; candidates will be required to obtain the relevant certifications after joining, as applicable.Why Century Financial?Great Place to WorkDynamic and Inclusive Work CultureCompetitive Incentive Packages and BenefitsLearn from Industry ExpertsSupportive Team EnvironmentComprehensive Product Training