Associate – CVM Support & Development

Role Description We're looking for enthusiastic freshers and early-career professionals to join our Customer Value Management (CVM) Technology team in a hybrid Support & Development role.In this position, you'll gain hands-on experience in application support, SQL, Linux, campaign/journey operations, and software development while working on enterprise-scale customer engagement platforms. You'll collaborate with cross-functional teams to troubleshoot production issues, support customer campaigns, analyze data, and contribute to ongoing platform enhancements.QualificationsBachelor's degree in computer science, IT, or related field0–3 years of experience (fresh graduates are welcome)Basic knowledge of SQL and LinuxStrong analytical, problem-solving, and communication skillsInterest in software development, telecom, customer engagement, or marketing technologyWillingness to learn scripting, cloud technologies, and enterprise CVM platformsSkills:Exposure to Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Unica, Pega, or similar campaign management and customer engagement platforms.Knowledge of Python, Java, JavaScript, Power BI, Tableau, AWS, or Azure.Familiarity with Jira, ServiceNow, or other ticketing and workflow management tools.