Associate Dean for Student Services

SummaryPlan, oversee, organize and direct OCOM's student services departments, which includes, admissions, student affairs, financial aid, registrar, student support (learning specialists), and behavioral health, and their associated programs and activities; ensure that assigned functions fulfill institutional goals and objectives; and supervise assigned staff.Essential Duties And ResponsibilitiesProvide leadership in developing a unified vision for the delivery of student services across the entire enrollment continuum from admissions to graduation and beyond. Provide leadership in developing communication, data sharing and integration of programs between Admissions, Registrar, Financial Aid, Student Affairs, Learning Specialists and Behavioral HealthProvide oversight and direction to the Director of Admissions in the statistical analysis of admissions and enrollment data to develop effective recruitment and admissions strategies to meet OCOM's enrollment goalsProvide oversight and direction to the Director of Student Affairs and the Office of Student Affairs, including Student Life (council, organizations, community efforts and events), Career Counseling, Student Travel, Event Planning (Orientation, Match, Graduation), and Alumni Affairs. Provide oversight and direction to staff within Student Affairs in directing activities related to the Honor Code, including writing appropriate policies and procedures, providing sessions to educate students and faculty, conducting investigations, and ensuring consistency in sanctionsProvide oversight and direction to the Registrar in organizing and implementing the registration process for the DO program, maintenance of student records, degree and enrollment verifications, transcripts, local, state and federal enrollment data reporting, verification of completion of degree requirements for the graduation process, and ensuring compliance with FERPA and other regulatory requirementsProvide oversight and direction to the Director of Financial Aid in the administration of the financial aid application process that ensures compliance with federal laws and regulations, institutional enrollment goals, verification of student information for initial and continued eligibility for financial aid (i.e., verification of satisfactory academic progress), full and proper use of the OCOM's Student Information System, and administration of the scholarship programsProvide oversight and direction to the Learning Specialists in directing activities related to creating effective learning goals and individualized educational completion plans to enhance medical student successProvide oversight and direction to the Behavioral Health Specialist in directing activities related to providing individualized behavioral health services to OCOM studentsProvide oversight and direction to the Behavioral Health Specialist in directing activities related to providing individualized behavioral health services to OCOM studentsProvide oversight and direction in activities related to the Honor Code and Student Professionalism efforts, including writing appropriate policies and procedures, providing sessions to educate students and faculty, conducting investigations, and ensuring consistency in sanctions. Recommends, develops, and implements student services policies, procedures, and practices that foster and promote student co-curricular learning; oversees student health insurance policies and proceduresOversight of student programs, services, and events that support the goals of OCOMPromote student success and retention through mentorship and guidanceEngage in an analytical, empirical, data-driven approach to problem-solving and decision-making and facilitate a culture of evidence in enrollment management and student servicesActively participate as a member of the Dean's Leadership TeamParticipate in various committees responsible for monitoring student progress and successOversight of student services budgetServe as a Campus Security Authority for purposes of Clery Act Crime ReportingServe as University 504/ADA liaison for OCOMSupport the OCOM-approved policies and ensure that they are adhered to throughout the student enrollment processEnsure compliance with federal, state, university, college, and other outside agency rules and regulations Ensures confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA)Support the student services team with coaching, guiding and mentoring; provides professional development opportunities for staffPerform other job-related duties and special projects as assignedSupervisory ResponsibilitiesInterviewing, hiring, and training employee(s); planning, assigning, and directing work; appraising performance; rewarding and disciplining employee(s); addressing complaints and resolving problemsDirectly supervises Directors of Student Affairs, Admissions, Financial Aid, Mental Health Counselors, Learning Specialists, and Registrar. The Associate Dean will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees(s), planning, assigning, and directing work; appraising performance; rewarding and disciplining employee(s); addressing complaints and resolving problemsRequirementsQUALIFICATIONSPrevious experience as an Assistant or Associate Dean in an Osteopathic or Allopathic Medical College in student services Experience in various software applications and student information systems, especially applications software specific to admissions, recruitment, enrollment management, financial aid, and statistical analysis. A team player who values cooperation, mutual support, and team cohesionKey Competencies And SkillsEffective listener, able to distill complex data and information requirements from a broad range of constituentsAble to proactively identify major issues and trends in health professions education that may impact OCOMStrategic and visionary thinker and problem solverUnderstanding the importance of the interdependence and interrelationship of all student services departments in recruiting, admitting, and retaining a high-quality student populationAbility to work independently, with minimum oversight, attend to multiple projects simultaneously, to deliver accurate results, and meet deadlinesOrganizing, prioritizing, and managing multiple assignments and responsibilities and moving projects efficiently from a vision point to realityKnowledge of registration policies, procedures, and practicesKnowledge of the Family Education Rights and Privacy ActKnowledge of student federal and private loans, and scholarship policies and processesKnowledge of student disability and accommodations policies and processesKnowledge of learning specialist support mechanisms, policies, and processesKnowledge of behavioral health policies and processesCommitment to diversity and inclusivityLeadership abilitiesStrong team management skillsStrong oral and written communication skills Exceptional interpersonal skills in order to work well with faculty, staff, students, administration, and the publicMaintaining confidentiality and attention to detail are essentialRespond calmly and appropriately in emotional situationsListen and communicate in a positive mannerCollaborate and interact with healthcare professionalsOrganize, direct, and prioritize work appropriatelyExercise independent judgments in complex and new situationsManage multiple concurrent projects and still meet strict deadlinesManage time well and work under stressful conditions Excellent public speaking skillsRelate well with a diverse student population and other constituenciesDemonstrate tact, courtesy, and discretion in dealing with faculty, staff, students, administration, and the publicMaintain a high energy level and enthusiasm for OCOMProficient in using Apple Mac computers and Google Workspace toolsBenefitsSalary: $190,000/AnnuallyHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & Professional development - continuing education opportunities to support your career growthA supportive and collaborative work environment