Associate Manager - Supplier Performance and Contract Management

Associate Supplier Performance and Contract Management – Dubai Job PurposeAn exciting opportunity with a leading multinational Telecommunication organization for an Associate Manager - Supplier Performance & Contract Management professional to join a high-performing Procurement Excellence function.This role offers the chance to work within a dynamic, cross-functional environment focused on supplier performance management, contract governance, vendor compliance, procurement analytics, SLA monitoring, and supplier risk management.The successful candidate will play a key role in ensuring suppliers deliver against contractual commitments while supporting continuous improvement, contract optimization, procurement best practice, and operational excellence.Key ResponsibilitiesSupplier Performance ManagementMonitor supplier performance against SLAs, KPIs, contractual obligations, and quality standards.Produce supplier scorecards, dashboards, and performance reports.Identify performance gaps and recommend corrective actions.Support supplier reviews, governance forums, and stakeholder feedback consolidation.Contribute to supplier performance frameworks and best practices.Contract Management & GovernanceSupport the drafting, review, and ongoing management of supplier contracts in partnership with legal and procurement teams. Ensure contracts comply with business requirements, governance standards, and procurement policies. Monitor contract compliance throughout the contract lifecycle. Coordinate renewals, amendments, extensions, and contract close-out activities. Maintain contract documentation, templates, and governance records.Supplier Risk & Vendor GovernanceManage supplier categorization, segmentation, and classification programmes.Monitor supplier risk relating to performance, delivery, financial stability, and compliance.Support supplier watchlists, remediation plans, and escalation processes.Calculate supplier penalties, service credits, and other contractual remedies.Assist with supplier qualification, requalification, and offboarding activities.Procurement Analytics & ReportingGenerate supplier performance and contract management reports.Analyze supplier data and provide actionable insights.Track procurement and supplier KPIs, compliance measures, and service delivery outcomes.Support data-driven decision-making through accurate reporting and analytics.Maintain vendor master data and supplier records within procurement systems.Continuous Improvement & Procurement ExcellenceSupport procurement transformation and process improvement initiatives.Help develop standardized supplier performance and contract management processes.Participate in cross-functional and agile project teams.Share best practices and lessons learned across procurement functions.Support automation initiatives for SLA monitoring, reporting, and supplier governance.Required Skills & CompetenciesEssentialBachelor's degree in Business, Supply Chain, Procurement, Finance, Operations Management, Law, or a related discipline.8+ years of professional experience within procurement, supplier management, contract management, vendor governance, or supply chain operations.Demonstrated experience managing supplier performance and contractual compliance.Strong understanding of SLAs, KPIs, supplier scorecards, and performance monitoring frameworks.Experience producing management reports and analyzing supplier performance data.Strong analytical, problem-solving, and reporting skills.Excellent communication and stakeholder management capabilities.Ability to work effectively within cross-functional and matrix environments.Knowledge of procurement lifecycle and supplier management best practices.PreferredExperience working within large multinational, shared services, telecommunications, technology, or complex operational environments.Exposure to ERP platforms such as Oracle or similar systems.Experience using procurement technologies, spend analytics solutions, or eSourcing platforms.Understanding of contract law, commercial agreements, and supplier governance frameworks.Knowledge of agile methodologies and continuous improvement principles.Experience supporting procurement transformation programmes. Professional Qualifications (Advantageous)CSCP (Certified Supply Chain Professional)MCIPS (Chartered Institute of Procurement & Supply)Professional Scrum Master (PSM)Contract Management or Commercial Management CertificationsSupply Chain or Procurement Professional Qualifications