Associate Retail Media Billing & Operations

🗂 We’re Hiring: Associate Retail Media Billing & Operations🕒 Employment Type: Full-Time💼 Level: Associate / Mid-LevelWe are seeking a highly organized, detail-oriented, and commercially aware Associate Retail Media Billing & Operations professional to support the end-to-end billing, booking, reconciliation, documentation, and operational processes behind retail media campaigns. This role will work closely with Finance, Sales, Media, Account Management, partners, and suppliers to ensure advertising investments are accurately tracked, invoiced, reconciled, and collected on time. The responsibilities below are closely aligned with the referenced role, including booking management, insertion orders, invoice reconciliation, supplier follow-up, campaign documentation, and collections. (‏LinkedIn)🎯 Key Responsibilities• Receive, review, organize, and process incoming retail media bookings with a high level of accuracy.• Verify partner and supplier information and follow up on missing or incomplete details.• Track and match booking orders with relevant media campaigns, activations, and investments.• Create, issue, and maintain accurate Insertion Orders (IOs) based on approved bookings.• Ensure media booking documentation is complete, accurate, and properly maintained.• Coordinate with Finance teams to ensure invoices are created accurately and on schedule.• Collect invoices from Finance and share approved documentation with relevant partners and suppliers.• Review invoices, booking orders, campaign costs, and investment details for accuracy and completeness.• Monitor and resolve discrepancies between planned media spend, booked investment, invoiced amounts, and actual campaign activity.• Follow up with suppliers and partners regarding missing invoices, billing issues, payment status, and discrepancies.• Maintain billing trackers, campaign documentation, financial records, and supporting evidence.• Collect screenshots, campaign reports, and proof of execution for completed media activations.• Serve as a key point of contact for internal and external billing and invoicing enquiries.• Coordinate with Sales, Media, Account Management, Finance, and external partners to resolve operational issues.• Prepare monthly reports covering invoice status, missing invoices, submitted invoices, collections, and outstanding items.• Support month-end closing activities by ensuring invoices, reconciliations, and campaign documentation are complete and accurate.• Follow up on outstanding supplier payments and support improvements in collection rates.• Maintain accurate records within CRM, billing, and business systems such as Salesforce.• Support campaign implementation by ensuring teams have the required booking, billing, and operational information.• Identify opportunities to streamline billing workflows, improve documentation, and increase operational efficiency.• Support the team in implementing AI-enabled workflows and automation to improve daily operational processes. (‏LinkedIn)✅ Requirements• 3–4 years of experience in billing, finance operations, media operations, digital advertising payments, or a related field is preferred. (‏LinkedIn)• Proven experience with invoice management, financial reconciliation, billing processes, or campaign operations.• Understanding of retail media, digital advertising, media investments, or campaign activation is an advantage.• Strong proficiency in Microsoft Excel and Google Sheets, including formulas, PivotTables, XLOOKUP/VLOOKUP, and data analysis. (Kaplan Community Career Center)• Experience with Salesforce, HubSpot, or similar CRM/business systems is preferred.• Strong numerical, analytical, and reconciliation skills.• Excellent attention to detail and ability to identify financial discrepancies and documentation errors.• Strong organizational and time-management skills with the ability to manage multiple deadlines.• Excellent written and verbal communication skills.• Ability to communicate effectively across Finance, Sales, Marketing, Media, and external partner teams.• Strong problem-solving skills and ability to independently investigate and resolve issues.• Proactive approach with strong follow-up and ownership of assigned tasks.• Ability to work effectively in a fast-paced, multi-market, and collaborative environment.• Experience working with external suppliers, agencies, media partners, or vendors is an advantage.• Bachelor’s degree in Finance, Accounting, Business Administration, Marketing, Media, Economics, or a related field is preferred.🌟 What We Offer• Opportunity to develop expertise across Retail Media, Billing, Finance Operations, Advertising Operations, and Campaign Management.• Exposure to media investments, financial reconciliation, supplier management, invoicing, collections, and commercial operations.• Opportunity to work closely with Finance, Sales, Media, Account Management, and external business partners.• Hands-on experience with CRM, billing systems, Excel, campaign documentation, and digital media operations.• Career progression into Senior Retail Media Billing Specialist, Billing Analyst, Media Operations Specialist, Finance Operations Analyst, Retail Media Operations Manager, or Commercial Operations Manager roles.• A collaborative, data-driven, and commercially focused work environment.• Professional training, mentorship, and opportunities to develop finance, media, analytics, and operational skills.• Competitive compensation, performance incentives, and comprehensive benefits package.