Audio Visual (AV) Support Engineer
Vallaham · Mumbai, Maharashtra, India
Apply & track with Apply EdgeIn this role, you will take ownership of our modern AV infrastructure, ensuring seamless hybrid collaboration, high-stakes executive meetings, and large-scale broadcasts across global teams.Key ResponsibilitiesAV Infrastructure & Operations: Execute preventive maintenance, daily health checks, and real-time support for room schedulers, microphoning, digital signage, projectors, displays, and control platforms.Unified Communications & Events: Deliver hands-on support for Microsoft Teams Rooms and Zoom Rooms. Support high-visibility corporate events, town halls, and global broadcasts.ITSM & Vendor Management: Manage equipment inventory, log and resolve tickets via ITSM tools, and coordinate with OEMs/vendors for repairs, maintenance SLAs, and hardware lifecycle planning.Projects & Upgrades: Partner with regional IT, Facilities, and external integration partners to support multi-room setups, AV-over-IP deployments, and tech refreshes.What We Are Looking ForCore Technical Skills: Hands-on experience with MS Teams Rooms/Zoom Rooms hardware, HDMI extenders, DSPs, and standard conferencing gear.Advanced AV Expertise (Senior Levels): Strong working knowledge of control systems (Crestron, Extron, AMX), AV-over-IP, and diagnosing complex network/audio/video issues.Execution & Communication: Exceptional customer service skills with experience directly supporting senior executive meetings.Process Leadership: Ability to create SOPs, mentor junior staff, and drive continuous process improvements.Why Apply?Impact: Direct ownership of critical collaboration technologies supporting a large-scale global workforce.Growth: Continuous learning opportunities through enterprise infrastructure projects and tech rollouts.Culture: Work in an inclusive, high-performance environment with modern hybrid office facilities.