Audio Visual Technician

We are seeking a hands-on Audio Visual & IT Support Technician to provide onsite technical support in a fast-paced healthcare environment. This role is responsible for maintaining conference room technology, supporting audio/video systems, assisting end users with hardware and software issues, and ensuring meeting spaces are fully operational.Responsibilities:Support conference room and collaboration technologies including Teams, Zoom, and Webex.Install, troubleshoot, and maintain displays, projectors, microphones, cameras, and related AV equipment.Perform pre-meeting testing and provide technical support during important meetings and events.Troubleshoot desktops, laptops, printers, docking stations, and other end-user devices.Document incidents and service requests through the ticketing system.Assist with equipment deployments, relocations, and technology upgrades.Provide exceptional customer service and communicate effectively with staff at all levels.Qualifications:Experience supporting AV technologies and end-user computing environments.Working knowledge of conferencing platforms and meeting room equipment.Strong troubleshooting skills involving hardware, software, peripherals, and connectivity.Ability to work independently and manage multiple priorities.Experience with ticketing systems; ServiceNow experience is a plus.Healthcare, enterprise, or corporate technology support experience preferred.