Audio Visual Technician

Almoe Digital Solutions is one of the Middle East’s largest and most trusted partners for audio-visual and IT business solutions. Established in 1995, the company has built a strong reputation by distributing and integrating leading-edge AV and IT products and services. Almoe works across diverse industries, supporting businesses with customized, technology-driven environments. Team members collaborate with major global brands and regional clients, contributing to innovative projects that shape modern workplaces, education spaces, and venues.Role Description This is a full-time, on-site Audio Visual Technician role based in AUH . The Audio Visual Technician will install, configure, test, and maintain AV systems, including displays, projectors, speakers, microphones, and control systems, in corporate, educational, retail & hospitality. The role includes setting up and supporting video conferencing solutions, ensuring optimal audio and video quality, and performing routine checks . Key Responsibilities System Support & Maintenance· Provide technical support for AV systems, including troubleshooting and resolving issues with hardware and software.· Perform routine maintenance and updates to ensure AV systems are operating efficiently and effectively.· Respond to technical inquiries and provide on-site and remote support to clients.· Shall have knowledge of MTR’s & other meeting platforms like Zoom,Webex,Cisco,Teams etc.Installation & Configuration:· Install, configure, and test AV equipment’s such as Meeting rooms solutions/Videowalls / Interactive Video conferencing systems/ IT hardware’s & Peripherals/ Signage system/Room booking system /sound systems/ and control systems etc.· Good knowledge of rack installations, cabling, and network connectivity for all AV components.Technical Expertise & Consultation:· Recommend clients on AV solutions and provide recommendations based on their specific needs and requirements.· Stay up to date with the latest AV technologies and industry trends to ensure clients receive the best possible service.· Work closely with the sales and project management teams to deliver high-quality AV installations & AMCDocumentation & Reporting:· Maintain accurate records of installations, configurations, and technical issues · Provide detailed reports and documentation for AV setups, troubleshooting procedures, and system updates.Deliver exceptional customer service by communicating clearly and effectively with clients and team members.Train clients and internal staff on the use and maintenance of AV equipment and systems. Qualifications & Experience Strong technical knowledge of AV systems, including audio, video, control systems, and network infrastructure, Projectors, video conferencing equipment’s ,sound systems, PAVA, SignagesProficiency in troubleshooting and resolving technical issues with AV equipment.Excellent communication and customer service skills.Ability to work independently and as part of a team.Experience with control systems of specific AV brands and products (e.g., Qsc Crestron, Extron, Bose).Knowledge of network and IT systems as they relate to AV technology.Strong knowledge of AV systems, signal flow, control systems, networking fundamentals, and video conferencing technologies.Experience Minimum 3 years of experience as a Technical AV Support Engineer, AV Technician, or Site Support Technician.Proven experience supporting corporate AV environments, meeting rooms, boardrooms, training rooms, and integrated AV solutions.Experience in troubleshooting AV hardware, software, and network connectivity issues.Additional Requirements UAE Driving License would be an advantage.Willingness to travel to client sites as required.Ability to work under pressure and manage multiple support requests effectively.Interested candidates can apply through the job portal or email their resume to hr@almoe.com with the subject line "AV Technician".