LanceSoft, Inc. · Dubai, United Arab Emirates
We are hiring for AV Collaboration Engineer. if you are interested, please feel free to share your CV to SyedaRashna@lancesoft.com
Job Title: AV Collaboration EngineerDuration: 5 months (possible for extension)Location: Dubai (client-onsite)Required skillStrong hands-on troubleshooting capability across enterprise meeting-room AV, video conferencing and collaboration systems.Practical experience with Cisco Webex room devices, Webex Control Hub analytics and Cisco Thousand Eyes for endpoint/service visibility, diagnostics, log analysis and troubleshooting.Experience using Microsoft Teams Call Quality Dashboard (CQD), Call Analytics and call-quality reports to investigate media-quality issues and identify endpoint, network or service-related causes.Working knowledge of Microsoft Teams meeting environments and Cisco-to-Microsoft interoperability (CVI).Working knowledge of AI-assisted operations and automation relevant to AV/UC, including health checks, alert/event correlation, reporting, repetitive administrative tasks and proactive issue detection; scripting or API-integration experience is advantageous.Hands-on familiarity with Q-SYS/QSC AV&C systems, installed audio, PTZ cameras, microphones, amplifiers, controllers, speakers, AV-over-IP/video endpoints, AV network switching and room-control components.Experience supporting Apple iPad-based meeting-room control applications/interfaces, including device and application troubleshooting, connectivity validation and vendor-coordinated software lifecycle support.Experience supporting commercial/interactive displays, digital signage, IPTV, wireless presentation, HDMI-based presentation and video wall/LED systems.Working knowledge of Cisco CUCM/IP telephony, voice gateways and SBC-based calling integration is highly desirable.Sound networking fundamentals relevant to AV/UC: Ethernet switching, VLANs, access/trunk concepts, LAN/WLAN troubleshooting and endpoint connectivity.Familiarity with operational QA/QC practices, preventive-maintenance standards, acceptance testing, checklist-based verification, defect tracking and post-change/service validation.Experience working within an ITSM environment, including incident, service request and change processes; ServiceNow experience is preferred.Collaboration & VC Cisco Room Kit EQ; Room Bar Pro; Board Pro 55 G2 / 75 G2; Desk Pro; Cisco PTZ 4K; Webex Control Hub; Webex Calling; Microsoft Teams/CVIDisplays & Video Walls Samsung commercial/interactive displays and video walls; LG transparent OLED/commercial displays and video walls; Datapath video wall controllersDigital Signage & Presentation BrightSign; LG SuperSign CMS; Appspace; Vitech IPTV decoders; WyreStorm wireless presentation; Apple TV/AirPlay; Miracast; HDMI presentation; QSTECH smart podiumsRoom Interfaces & Peripherals Logitech room schedulers; Qbic room-booking panels; Apple iPad meeting-room device controllers; Dell podium PCs; Denon media players; OSD music streamers; Sony PlayStation; Biamp/SCT cable retractors; Lenovo mini PCs; Idea9 IT vending machinesInfrastructure Netgear/Cisco AV switches; Cisco IOS/IOS XE; VLAN/LAN/WLAN; fiber; Cisco UCS/CIMC; VMware ESXi; SSL/PKIProfessional Profile
- Diploma, bachelor's degree or equivalent technical qualification/experience in Audio Visual, Electronics, Telecommunications, IT, Networking or a related discipline.
- Demonstrated experience supporting enterprise AV/VC environments and business-critical meeting spaces.If you like to proceed please provide me below details with your CV for client submission.Expected Pay Rate -Notice Period:Current location:Interview availability:Please let me know your interest.