AV Event Technician - L2

Role: AV Event Technician – L2Contract Type: Full-time, PermanentLocation: London, UK (EC2N)Salary: £42,000 - £46,500 (dependent on experience), plus company benefitsInterview Process: 2-stage (Virtual and Face-to-face)Hours: Monday – Friday – 40 hours (rotational shifts; 7am – 4pm & 10am – 7pm)Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.Exciting new opportunity has arisen for a proven AV Event Technician, to join a well-known globally-recognised business, based in the heart of London to focus on meeting room support.The position involves a high degree of exposure, sometimes working with executive management and managing directors of the organisation to provide the services listed below.Key responsibilities:Review Schedule for VIP ConferencesReview daily AV schedule and provide both remote and onsite room supportProvide first line break-fix support for all AV hardwareEnsure scheduled conferences are connected without any issues.Overall administrative works such as: responding to AV support hotline calls and emailsCarry out daily proactive rooms checksReview, respond and handle support tickets received into the AV queue (BlackRock’s incident management tool)Setup and provide in room support for eventsWorking with others within the team to support events, including pre-event testing of audio, wireless microphones, VC connections and displaysLiaising with clients for large events to understand client’s requirementsAttend pre-production meetings required for any scheduled special eventsPrimary Support to Operate in room systems for Global Production EventsLiaise with internal & external clients, vendors, venue account managers and project managers to successfully deliver eventsSkills and experience:AV support technician with proven support experienceExcellent communications skillsProcess & procedure orientedExperience within a customer-facing roleWorking knowledge of Cisco AV technologiesIndustry standard certification (Cisco, Avixa , Crestron, Extron)Working knowledge and some experience with Cisco and other event related technologies and equipmentWorking knowledge of Lighting and Acoustic skillsIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.About KinlyKinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.Equal Opportunities:Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.