AV Systems Engineer

About SmartWave SmartWave Tech Co. Ltd. is a Riyadh-based systems integrator specializing in professional audiovisual, broadcast, IT and low-current systems. We design, build and operate advanced technology facilities for leading clients across the Kingdom, and we are expanding our operations team. The Role Own the day-to-day operation of an integrated AV and network environment — the technical backbone behind studios, venues and smart spaces. Key Responsibilities · Operate, monitor and maintain integrated AV, audio DSP, video distribution and control systems · Administer the AV network layer: managed switches, VLANs, multicast and QoS for media traffic · Manage the CMMS/ticketing workflow: triage, assignment, SLA tracking and closure evidence · Maintain firmware levels, configuration backups and system documentation · Coordinate daily operations with technicians across audio, video, lighting and IT · Produce monthly performance and availability reporting Required Skills & Qualifications · Bachelor's degree or diploma in Electrical/Electronics, Computer Engineering or IT · Working knowledge of AV signal flow (audio, video, control) and IP networking fundamentals · Familiarity with any of: Q-SYS, Dante/AES67, Crestron/Extron control, Netgear AV/Cisco switching · Understanding of CMMS or ITSM ticketing tools (e.g. any ITIL-style workflow) · Strong documentation habits and clear written English · Industry certifications (CTS, Dante, Q-SYS, CCNA) are an advantage — not a condition · Team coordination: daily task assignment, shift planning and workload balancing across technicians · Reporting discipline: KPI/SLA reporting, client-facing communication and escalation management · Saudi nationals are preferred. · Immediate joining is required.