AV/VTC ENGINEER (Active Secret)

Title: VTC EngineerLocation: Mark Center VA Clearance required: Secret ClearanceCertification: CompTIA SEC+ or CCNA Requirements  Core ResponsibilitiesSystem Management: Deploy, patch, and monitor enterprise VTC and VoIP     systems, ensuring seamless performance and uptime.Incident Troubleshooting: Diagnose and resolve connectivity, audio, and video     issues, minimizing downtime for daily operations.User Support & White-Glove Service: Assist VIPs and leadership with     conference setups, active meeting monitoring, and equipment orientation.Security & Compliance: Enforce organizational IA policies by performing     vulnerability scans and applying cybersecurity compliance configurations     (e.g., DISA STIGs). Risk Management Framework experience preferred.Infrastructure & Upgrades: Manage hardware lifecycles, recommend technology     refreshes, and maintain updated network and capability diagrams.Required Qualifications & SkillsExperience: 3 to 5 years of hands-on VTC or systems     administration experience.Technical Proficiency: Deep understanding of Cisco, Polycom, or similar AV/VTC      codecs and infrastructure, Session Initiation Protocol (SIP), and control     tools like Cisco TelePresence Management Suite (TMS).Security Clearances: Requires Minimum Active DoD Secret clearance Certifications:  DoD 8570 compliance (such as CompTIA Security+ or CCNA)