AVP - Head of Sharia Coordination and Review Unit

Role PurposeManage the Sharia coordination and review vertical to ensure that the queries and customer complaints are dealt effectively and recommended proposals are presented to ISSC. To support related Dar Al Sharia tasks or activities assigned by the Line Manager.Key ResponsibilitiesSharia Review and ISSC SupportSupervise the Sharia review of contracts, documents and customer complaints or queries.Present review findings and proposed structures to the ISSC for approval or guidance.Supervise the review of procedural manuals and accounting entries from a Sharia perspective, and help improve them in line with ISSC guidance.Supervise the review of banking systems from a Sharia perspective, and help improve them in line with ISSC guidance.Research, Fatwas and CommunicationSupervise Sharia research, the fatwa system and translation, following departmental policies and procedures.Oversee the communication of formal ISSC decisions and fatwas to the relevant departments, branches and employees.Run clarification calls with all concerned parties so they fully understand the ISSC's guidance on complex or non-standard matters.Team LeadershipCoach and develop the team by identifying training needs and assigning suitable learning platforms.Review team performance and deliverables against approved KPIs.Compliance and GovernanceEnsure compliance with approved policies, procedures, SLAs and regulatory requirements, to maintain quality and reduce risk.Ensure all tasks and projects are delivered within departmental policies, procedures and SLAs.This role also includes any additional tasks or responsibilities assigned by the Line Manager.Qualifications and ExperienceEducation (either of the following):University degree in economics, accounting, banking or finance, with knowledge of Sharia; orUniversity degree in Sharia, with knowledge of economics, accounting, banking or finance.ExperienceMinimum 7–8 years in a relevant role within a Sharia department.CompetenciesTechnicalSharia and Sharia audit standardsSharia policy design and implementationBanking products, services and operationsSharia query handlingBehavioralAct with ownershipMaintain transparency and communicate to shareShare knowledge and work as oneEmpower to decideEngage the customerLeadershipNavigate and lead the wayDevelop talent and engage people