B2B Sales Executive

The B2B Sales Executive is responsible for supporting business growth by managing inbound sales inquiries and developing relationships with prospective and existing customers. This office-based role serves as a key point of contact for inquiries received through the company website, email, telephone, sales coordinators, and other internal channels. The position focuses on lead qualification, customer engagement, quotation follow-up, account management, and converting opportunities into sales. The Sales Executive works closely with internal teams to ensure timely responses, excellent customer service, and achievement of sales targets while contributing to customer acquisition, lead generation, and long-term business development.Responsibilities and duties• Manage and respond promptly to inbound inquiries received via website, email, phone calls, and internal referrals.• Qualify leads and identify customer requirements, opportunities, and potential projects.• Prepare and follow up on quotations, proposals, and sales documentation.• Coordinate with sales coordinators and internal departments to ensure smooth order processing and customer support.• Build and maintain strong relationships with new and existing B2B customers.• Conduct regular follow-ups to convert inquiries into sales opportunities and closed business.• Maintain accurate customer and opportunity records in the CRM system.Support customer acquisition and account development initiatives.• Monitor customer activities and identify opportunities for upselling and cross-selling.• Assist in achieving sales targets, revenue objectives, and business growth goals.• Provide market feedback and customer insights to management.Functional/Technical Competencies• CRM Management – Proficient in Odoo, Salesforce, HubSpot, Zoho, or similar CRM systems. • Sales Administration – Preparation of quotations, reports, and sales documentation. • Customer Relationship Management – Building customer relationships and providing effective solutions. • Inquiry & Lead Management – Handling inbound inquiries, lead qualification, and follow-up. • Business Communication – Strong verbal, written, presentation, and negotiation skills. • Microsoft Office – Proficient in Excel, PowerPoint, Outlook, and other Office applications. • Data & Record Management – Maintaining accurate sales records and customer databases. • Cross-Functional Coordination – Collaborating effectively with internal teams to support sales and customer needs.Educational QualificationsBachelor in Business, Marketing, Economy, Interior Design, Architecture or relevant fieldExperience 6 years of experience in B2B Sales