Back Office Assistant

Company Description M/S Gourav Enterprises is a leisure, travel, and tourism company headquartered on Main Road in Dumka, Jharkhand, India. The company focuses on providing travel-related services and experiences to a wide range of customers. Team members contribute to organizing and supporting trips, tours, and leisure activities. The organization values reliability, customer satisfaction, and efficient service delivery. Joining M/S Gourav Enterprises offers the opportunity to work in a growing sector and support travelers with their plans.Role Description The Back Office Assistant is a full-time, on-site role based in Jamshedpur. This position is responsible for handling day-to-day administrative tasks, maintaining records, processing documentation, and supporting office operations. The role involves coordinating with front-office and customer-facing teams, managing data entry, preparing reports, and ensuring that travel and booking information is accurate and up to date. The Back Office Assistant may also support scheduling, filing, and basic accounting-related tasks to ensure smooth functioning of the office. This role requires a detail-oriented approach and consistent follow-through on assigned responsibilities.Qualifications Ability to manage Back Office Operations, including data entry, documentation, and record-keeping.Strong Analytical Skills to review information, prepare basic reports, and identify discrepancies.Experience in Administrative Assistance, including scheduling, filing, and office coordination.Effective Communication and Customer Service skills to collaborate with internal teams and support customer-related processes.Basic computer proficiency, including MS Office (Word, Excel) and email usage.Attention to detail, organizational skills, and ability to prioritize multiple tasks.Prior experience in a back office, administrative, or travel and tourism environment is an advantage.Minimum educational qualification: high school diploma or equivalent; a higher degree in commerce, business, or related fields is beneficial.