Back Office Executive - Finance Operations

Location: Waterloo (4 days in office / 1-day WFH)Reports to: Managing Director and Finance DirectorType: Full-time, permanentAbout UsWe're a fast-growing, IT-niche recruitment company known for our specialist expertise and strong billing performance. As we scale, we're looking for a hands-on finance professional to own our day-to-day finance operations and help build the infrastructure to support our next phase of growth.The RoleWe're looking for an experienced finance professional with a background in the recruitment sector specifically pay and bill, international invoicing, and credit control. You'll be the key point of contact for consultants, management, clients, contractors, and umbrella companies on all finance matters, and you'll play a lead role in helping us implement AI-driven automation across finance processes as we invest in new tools.Key ResponsibilitiesPay and Bill, Timesheets & PortalsManage end-to-end pay and bill for temporary/contract placements, ensuring accurate, timely contractor payments and client billingMonitor timesheet submissions and follow up with contractors and clients to ensure timely approval, escalating discrepancies or delays before they affect paymentReconcile timesheets, rate cards, and margins to ensure billing accuracyLiaise with umbrella companies, PSCs, and payroll providers to ensure compliant, smooth payment cyclesManage client portals and their specific invoicing requirements, and keep internal systems (TSP, CRM, and other tools) up to date with live placement and assignment detailsInvestigate and resolve pay and bill queries from consultants, contractors, and clientsInternational InvoicingManage invoicing across multiple currencies and jurisdictions as we expand internationallyEnsure compliance with local invoicing, VAT/tax, and statutory requirements in relevant countriesWork with external advisors and accountants on cross-border finance and complianceSupport the setup of finance processes for new international marketsCredit ControlOwn credit control, managing aged debt and minimising DSO (days sales outstanding)Build strong relationships with client finance contacts to resolve payment issues proactivelySet and monitor credit limits and payment terms for new and existing clientsReport regularly on debtor days, cash collection, and bad debt risk to leadershipBookkeeping (nice to have - may be managed externally in future)Own day-to-day bookkeeping: sales and purchase ledgers, bank reconciliations, general ledger maintenanceMaintain accurate financial records in line with statutory and internal reporting requirementsPrepare supporting schedules and documentation for external accountants/auditorsFinance Automation & AI ToolsIdentify and lead automation opportunities across pay and bill, invoicing, credit control, and bookkeepingHelp evaluate, roll out, and embed AI-powered finance tools, working with leadership and external providersRedesign manual processes to reduce errors and free up time for higher-value workAct as internal champion for new finance systems, training the wider team where neededBroader Finance DutiesSupport month-end processes: accruals, reconciliations, and management accounts as requiredManage the company's invoice factoring facilityAssist with cash flow forecasting and reporting to support business planningProduce strategic reports alongside the Finance DirectorEnsure compliance with relevant regulations (VAT, IR35, and employment law as it touches payroll)About YouProven finance experience within a recruitment or staffing business - pay and bill experience is essentialStrong track record in credit control, balancing firm debt management with good client relationshipsSolid bookkeeping experience, comfortable owning ledgers end-to-end without a large finance teamGenuine interest in finance automation and AI tools, with experience or enthusiasm for introducing new systemsComfortable in a fast-paced, growing SME where processes are still evolvingHighly organised and detail-oriented, able to manage multiple priorities and deadlinesConfident communicator, liaising with consultants, clients, and senior leadershipProficient with finance/payroll systems (e.g. Xero, Revolut, Seven20, TSP) and advanced ExcelPart-qualified or qualified accountant (AAT/ACCA/CIMA) desirable but not essential given relevant experienceWhat We OfferCompetitive salary and yearly bonusPension scheme, 30+ days holiday a year, and international incentive tripsThe opportunity to shape and build the finance function as the business grows internationallyAdditional career development through qualifications and trainingHow to ApplySend your CV and a short covering note to marco@trova.uk and mia@trova.uk, outlining your pay and bill, international invoicing, and credit control experience.