Badging Front Office Support

Badging / Credentialing Specialist – CMSSupport CMS’s Badging Front Office with PIV credentialing, fingerprinting, identity proofing, and customer service. This role serves as a front-line point of contact for CMS personnel throughout the federal credentialing process.Key ResponsibilitiesProcess PIV credentials, including sponsorship, fingerprinting, enrollment, printing, and issuance.Perform identity proofing and validate I-9/Federal identity documents.Conduct electronic and ink fingerprinting for credentialing and background investigations.Enter and maintain applicant data in IDMS/SCMS and B.E.S.T. credentialing systems.Assist customers by email, phone, and in person.Scan, upload, and maintain credentialing documentation.Support Badging Office operations and New Employee Orientation logistics.Required SkillsFingerprinting experienceData entry/case management system experienceCustomer service skillsIdentity proofing experienceHSPD-12 familiarityDesired SkillsMicrosoft ExcelStrong communication skillsCustomer serviceAttention to detail