Bangalore, Senior HR Operations Executive

ABOUT PIZZA 4P’S INDIAPizza 4P’s is driven by the mission of “Delivering Wow, Sharing Happiness,” continually striving to create the best dining experience for all guests. Our restaurants are more than just places to eat — they are designed to offer a memorable atmosphere, exceptional food, and outstanding service that leave guests feeling delighted. We pride ourselves on constantly improving to ensure our mission is fulfilled and bring joy to everyone who visits us.KEY RESPONSIBILITIES1. Operations ArchitectureOwn all HR documentation, templates, SOPs, and process mapsBuild and maintain a cloud-based HR document repositoryDrive standardization so that every team member delivers consistent outcomes across locations, shifts, and cities2. Partner Lifecycle ManagementPlan and run the full employee lifecycle end-to-end, from issuing recruitment briefs to specialists, through to onboarding and Day 1 readinessCoordinate payroll and attendance processing in our internal system and with the Operations teamManage promotions, transfers, contract renewals, resignations, and offboarding3. Workplace, Accommodation & FacilitiesManage Google Workspace account lifecycle for all staffOversee accommodation operations: move-in/out, master register, landlord relations, and petty cashHandle uniform orders, stock, distribution, and returnsMaintain general office and facility upkeep across sites4. Compliance, Vendor & Internal ControlMaintain the compliance calendar and ensure all statutory deadlines are met (PF, ESIC, PT, Gratuity, Karnataka S&E, and others)Manage HR-related vendor contracts and conduct quarterly vendor performance reviewsDocument and enforce approval workflows via internal systemsConduct regular audits and proactively flag compliance, fraud, and grievance risks5. Data, Reporting & ScalingStructure HR data and build automated dashboards that refresh without manual effortDeliver a monthly HR insight pack to the ManagerPlan HR readiness for new store openings and city expansions6. Team Coordination & Execution AssuranceCoordinate and develop direct reports; set clear expectations, give honest feedback, and coach without micromanagingVerify that execution actually happens and that no critical tasks are missedStep in personally to execute whenever a team member is unavailable or a position is vacantQUALIFICATIONS & EXPERIENCEEducationBachelor’s degree in HR, Business Administration, Management, or a related field. A PGDM or MBA in HR is a plus.Experience8 years in HR operations, with at least 2–3 years of demonstrated multi-site experience. We are looking for candidates who have personally run execution at the floor or field level, not just supervised it. A track record of building SOPs, checklists, dashboards, or workflows that allowed a function to scale is strongly preferred.Compliance KnowledgeStrong working knowledge of Indian labour law and hands-on experience with statutory filings: PF, ESIC, Professional Tax, Gratuity, and Karnataka employment-related requirements.LanguagesKannada, English, and Hindi — native or fluent proficiency in all three is required.ROLE DETAILSRole: HR Operations ExecutiveIndustry: Food & Beverage / RestaurantDepartment: Human ResourcesRole Category: HR OperationsEducation: Any Graduate (MBA/PGDM in HR preferred)KEY SKILLSHR Operations & AdministrationEmployee Lifecycle ManagementEmployee Data ManagementStatutory Compliance (PF, ESIC, PT, Gratuity)SOP & Process DocumentationPayroll CoordinationVendor ManagementMulti-site HR Experience