(Banking) Debt Collection Officer/Team Lead/Client Manager
Neil Debt Collection · Dubai, Dubai, United Arab Emirates
قدّم وتابع مع أبلاي إيدجNeil Debt Collection LLC:- UAE, Qatar, India, TunisiaPosition Overview:We are seeking motivated and dynamic individuals to join our team as Debt Collection Officer/Team Lead/Client Manager. This is an excellent opportunity for candidates with or without prior experience in collections, as comprehensive training will be provided.Key Responsibilities:Contact customers via phone, email, and other communication channels to follow up on overdue accounts.Ability to converse in meetings with senior management Skip tracing and locate clients when required.Prepare regular reports on collection activities and strive to meet and exceed targets to qualify for performance-based bonuses. Our bonus structure rewards success progressively—achieving higher targets unlocks increasingly larger bonuses, motivating consistent growth and exceptional performance. Unlimited Payment PotentialNegotiate payment plans, settlements, and repayment terms while adhering to company policies.Maintain accurate records of all communications, payments, and agreements.Build positive relationships with customers to encourage timely payments and avoid future delinquencies.Ability to work under pressure and meet deadlines.Investigate and resolve discrepancies in accounts and escalate unresolved issues to the supervisor.Monitor and update account status regularly in the system.What We Offer:Comprehensive training program to equip you with the skills and knowledge needed for success.Travel to other countries to support International OperationsCompetitive salary with performance-based incentives.Opportunity for rapid career growth within the organization.Supportive and inclusive work environment.Who We Are Looking For:Candidates with a positive attitude, strong work ethic, and eagerness to learn.Individuals who can maintain professionalism and empathy while negotiating with clients.Team players who are target-oriented and can thrive in a fast-paced environment.Qualifications:Experience: No prior experience required; fresh graduates and individuals with a passion for negotiation and analytics are encouraged to apply. Members with experience in UAE Banking Collections/Recovery is a plus.Languages: Fluency in English is essential. Knowledge of one of the languages such as Hindi, Malayalam, or Arabic, or other Indian Languages is a plus.Proficiency in MS Office applications (Excel, Word) and Proficient in learning new computer applications