Barista leader

Company Description Al-Tuhoo General Trading & Contracting Co. is a long-established Kuwaiti company that began in the 1950s as a foodstuffs supplier, specializing in canned foods and beverages. Over time, the company expanded beyond the food industry into real estate, construction, and building materials, supporting its physical growth and market presence. Today, it is a major player in Kuwait’s construction materials sector, representing leading international brands from Europe, Asia, and beyond. Al-Tuhoo also continues its legacy in the tea business, importing premium teas from Sri Lanka and India and managing global tea franchises such as Premier Tea and Golden Arrow-Finlays. The company is committed to ongoing growth, quality, and strong partnerships in both construction materials and specialty tea.Role Description The Barista Leader is a full-time, on-site role based in Shuwaikh, responsible for overseeing daily café operations and ensuring a high standard of beverage quality and customer experience. This role includes preparing and serving specialty coffees, teas, and other beverages, supervising barista staff, and maintaining a clean, safe, and efficient work environment. The Barista Leader will coordinate staff schedules, support training and development, and ensure adherence to company recipes, presentation standards, and hygiene practices. The role also involves engaging with customers, addressing inquiries or concerns, and collaborating with management on product offerings, promotions, and inventory needs. The Barista Leader is expected to model excellent service, support a positive team culture, and contribute to the growth of Al-Tuhoo’s tea and café operations.Qualifications Candidates should possess strong Barista skills and hands-on experience with beverage preparation, coffee and tea brewing, and café equipment operation.Candidates should possess Food Preparation skills, including safe handling of ingredients, adherence to hygiene standards, and basic knowledge of café food items.Candidates should possess excellent Customer Service and Interpersonal Skills to create welcoming experiences, manage customer feedback, and build repeat patronage.Candidates should possess effective Communication skills for clear interaction with customers, team members, and management, including basic reporting and coordination.Previous experience in a supervisory or lead barista role in a café or hospitality environment is highly beneficial.Ability to work flexible shifts, stand for extended periods, and manage a fast-paced environment is required.Knowledge of specialty teas and coffee, including international brands, is an advantage.Basic numeracy and point-of-sale (POS) system experience, along with commitment to health and safety standards, are preferred.