Bell Leader, The Romanos, a Luxury Collection Resort, Costa Navarino (2027)

Be Part of Our Story. Grow with Us.Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.We are looking for a Bell Leader to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.In this position, you will lead and support the Bell Services team, ensuring a warm, welcoming and personalized guest experience while overseeing daily operations, training and task allocation.ResponsibilitiesWelcome guests according to brand standards and assist with their arrival at ReceptionHandle, transport and securely store guests' luggage, including valet services when requiredAnswer guest questions and escalate any concerns or issues to the supervisorStay informed about daily functions, events, VIPs and group arrivals to support smooth operationsCoordinate Bell Attendants by assigning tasks according to workload and guest needs and prepare team schedules based on operational requirementsReport guest, group and technical issues, and ensure Bell Services equipment is well maintained and in good working conditionLead the training and development of the Bell Services team, ensuring team members follow all Health & Safety rules, hotel policies, SOPs and Brand StandardsMonitor guest satisfaction and online reviews, identify areas for improvement and support actions that enhance the hotel's online reputation, while staying updated on relevant hospitality trends and company trainingRequirementsHigh school diploma or equivalent qualificationExcellent knowledge of Opera PMS and MS OfficeExcellent knowledge of Marriott platformsExcellent command of English. Additional languages will be considered an assetExcellent knowledge of the Marriott Bonvoy loyalty programValid driving license (Category B)Benefits

What We Offer

Private Medical PlanAccommodation in the vicinity of Costa Navarino (for eligible associates)Meals Provided On-siteUniform & Laundry Service (where applicable)Personal & Professional Growth:Ongoing Training & Development OpportunitiesOpportunities for Task Force Assignments at Marriott Hotels AbroadExperience in a Multicultural & International Work EnvironmentWellbeing & Perks:Use of Costa Navarino Facilities (subject to internal policies)Access to the Support Room - Online Wellness PlatformRecognition & Wellbeing InitiativesEmployee Discounts & Associate Benefits at Marriott Hotels WorldwideReady to be part of our story? We would love to hear from you.Apply today and grow with us at Costa Navarino.