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Bilingual Executive Assistant

Airlink Distribution Inc · Santo Domingo Este, Santo Domingo, Dominican Republic

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ONLY CV's IN ENGLISH WILL BE CONSIDERED. DO NOT APPLY IF YOUR PROFILE DOES NOT MATCH WITH THE REQUIREMENTS OF THE POSITION.Our Culture at AirlinkWe're not for everyone — and that's intentional.At Airlink, we've built a culture around five pillars that define who we are and what we expect. Read them carefully. If this doesn't sound like you, we're not the right fit.Precision CultureWe pay attention to every detail. Processes exist for a reason, and we follow them exactly — no shortcuts, no exceptions, no matter the pressure. We catch errors before they happen, not after. Documentation isn't optional. First-time quality is the expectation, not rework. The standard is the standard, and it doesn't change based on who's working or who's watching. Consistency across all shifts and all teams, every single day.How we support you: Structured training and certification through SPN before you're held to the standard. Clear SOPs and visual aids at every workstation so you're never guessing. Quality feedback loops with coaching when errors happen — we help you learn, not just correct.Forward MomentumWe don't wait to be told what to do. We take initiative, drive improvement, and refuse to make excuses. If you see a problem, you bring a solution — not just a complaint. Comfort zones don't exist here. Growth requires pushing beyond what's easy, and we expect that from everyone. We move with urgency, but with purpose and control — fast without chaos.How we support you: Line Captain development path for high performers ready to grow into leadership. Open door for ideas — if you bring a solution, leadership listens. Regular development conversations with Supervisors to discuss your goals and build the skills to get there.Respect + ResultsWe treat people with dignity, and we hold each other accountable. Results matter — not just effort. Direct feedback is expected and given without hesitation. Respect is earned through performance, not titles. We check egos at the door and focus on what's best for the team. Tough conversations are normal here. We address issues directly because avoiding them disrespects everyone.How we support you: Recognition for performance — we celebrate wins and acknowledge those who deliver. Fair and transparent feedback so you always know where you stand. Leadership that models respect — we hold ourselves to the same standards we expect from you.Truth + ClarityWe are honest, even when it's uncomfortable. We don't hide mistakes — we own them fast. Hiding errors makes them worse; admitting them shows integrity. Communication is clear and direct. Say what you mean — vague answers and half-truths waste everyone's time. No gossip, no politics. Bad news travels up immediately because leadership can't fix what they don't know about.How we support you: No-blame culture for honest mistakes — when you own up, we focus on fixing and learning, not punishing. Clear expectations from day one so you never have to guess. Regular communication from leadership to keep you informed.Execution ExcellenceWe deliver on commitments. We meet deadlines. We follow through completely — no half-finished work. Done means done, not "almost done" or "I'll finish it later." Excuses don't ship product. Obstacles are expected; overcoming them is the job. We measure everything that matters because if you can't prove it happened, it didn't happen.How we support you: Tools and resources to do the job right — we don't set you up to fail. Realistic expectations and prioritization to help you focus on what matters most. Recognition for follow-through — when you deliver on commitments, we notice.These 5 pillars are not easy. But our goal is your growth.We are committed to developing you professionally and helping you become the best version of yourself. You won't do this alone — we stand beside you every step of the way.About the RoleAirlink Distribution is seeking a bilingual Executive Assistant to serve as a trusted partner to our Chief Executive Officer. Our CEO leads Airlink's operations in the Dominican Republic within a U.S.-based business environment, and this role is the bridge between U.S. executive leadership and our Dominican organization. You will protect the CEO's time, anticipate priorities, keep information flowing, and make sure executive commitments are followed through. This is a high-trust role that requires exceptional discretion, judgment, and composure in a fast-paced environment.ResponsibilitiesOwn the CEO's calendar across Dominican Republic and U.S. time zones, protecting focus time and resolving conflicts before they escalate.Manage the CEO's inbox: triage, prioritize, draft responses, and flag urgent or sensitive matters.Draft, edit, and proofread executive correspondence, reports, briefings, and presentations in English and Spanish.Provide interpretation and translation support during meetings, calls, site visits, and executive interactions.Act as a cross-cultural liaison, helping U.S. leadership and Dominican teams understand each other's context, expectations, and communication styles.Coordinate Director meetings, business reviews, and corporate visits, including agendas, executive packets, and meeting notes.Maintain a centralized action-item tracker and follow up with leaders on CEO-directed commitments.Coordinate domestic and international executive travel, itineraries, and visits from U.S. corporate leadership and customers.Manage CEO expense reporting, track the CEO Office budget, and maintain organized, secure records in SharePoint.Serve as the professional first point of contact for the Office of the CEO.QualificationsMinimum 5 years of executive or senior administrative support experience, including at least 2 years supporting a CEO, President, General Manager, VP, or comparable senior leader.Professional fluency in English (approximately CEFR C1–C2), written and spoken.Native or professional fluency in Spanish, written and spoken.Demonstrated experience supporting U.S.-based or U.S.-trained senior executives.Strong familiarity with U.S. business culture, through work, study, or living experience in the United States, or equivalent professional exposure.Bachelor's degree in Business Administration, Communications, International Relations, Management, or a related field. Equivalent education and experience may be considered.Required SkillsAdvanced proficiency in Microsoft 365: Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.Proven ability to handle highly confidential information with discretion and sound judgment.Strong organizational skills and the ability to manage multiple priorities and stakeholders.Schedule flexibility for occasional early mornings, evenings, or weekends to support U.S. time zones, travel, and business priorities.Preferred SkillsExperience in electronics, manufacturing, distribution, logistics, or Free Trade Zone operations.Experience working with Dominican government agencies or Free Trade Zone authorities.Ability to travel internationally with appropriate documentation.Professional certification such as CAP or equivalent.Professional translation or interpretation experience.Experience using AI and digital productivity tools for drafting, summarizing, and meeting preparation.Experience coordinating executive visitors and high-level business events.Who Thrives HereYou anticipate needs instead of waiting for them. You know when to act, when to clarify, and when to escalate. You stay calm under pressure, follow through on every commitment, and build strong relationships at every level while representing the Office of the CEO with professionalism and diplomacy. Join Airlink Distribution and play a central role in connecting our leadership, our people, and our partners.