Billing Administrator

Billing AdministratorWe are seeking a detail-oriented and dependable Billing Administrator to support our billing and administrative operations. This role is responsible for creating and processing invoices, uploading invoices to customer payment portals, processing credit card payments, and following up with customers regarding outstanding balances. Additional duties include answering incoming calls, coordinating and dispatching service requests, and providing general administrative support to ensure smooth daily operations.Key Responsibilities:Create, process, and distribute customer invoicesUpload invoices to customer portals and verify successful submissionProcess credit card payments and maintain accurate recordsCommunicate with customers via phone and email regarding billing inquiries and payment statusAnswer and direct incoming callsDispatch service calls and coordinate schedules as neededAssist with administrative tasks, data entry, and record maintenanceQualifications:Strong organizational and communication skillsExcellent attention to detail and accuracyPositive attitude with a willingness to learnDependable, hardworking, and reliableProficient with Microsoft Office and general office softwarePrevious billing, invoicing, customer service, or administrative experience preferredThis is an excellent opportunity for someone who enjoys a mix of billing, customer service, and administrative responsibilities in a collaborative team environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.