Billing & Collection Officer

Job Code : 6257Position Title : Billing & Collection OfficerExperience : 3 yrsLocation : Abu DhabiLanguage : EnglishEducation : Bachelor s DegreeResponsibilitiesManage and analyse accounts, invoices, and payments; process adjustments and reversals were improperly billed or if payments were incorrect.Investigate and resolve issues related to billing disputes and inquiries, discrepancies, and Prepare and process refund requests for any customer or company.Reconcile accounts of Individual customers and companiesEscalate new issues to upper management that require attention or action plan.Responsible for specialized processes and accounts.Monitor the reminder notice system sent out to customers daily via various means.