Billing and Accounts Receivable Supervisor (Oil & Gas)

We are one of the leading oil & gas companies in the region We are seeking a detail-oriented and proactive Billing and Accounts Supervisor to support invoicing, receivables follow-up, and customer account administration across multiple regional markets. The ideal candidate will play a key role in ensuring timely and accurate billing, maintaining strong customer communication, and supporting overall finance and customer service operations.Key Responsibilities: Billing & Invoicing:Prepare and issue accurate invoices for products and services in a timely mannerProcess credit notes, debit notes, refunds, and invoice adjustmentsGenerate proforma invoices and customer statementsMaintain and update customer account records and billing databasesMonitor invoice status, outstanding balances, and payment timelinesRespond to customer billing inquiries and resolve invoice-related discrepanciesCoordinate with internal departments to ensure smooth billing operationsPrepare periodic billing, aging, and receivables reportsEnsure compliance with internal controls and company proceduresSupport monthly and quarterly billing targets while working within tight deadlinesAccounts Receivable SupportFollow up with customers regarding outstanding payments and overdue balancesCoordinate with operations and commercial teams to resolve invoicing issuesAssist with customer account reconciliations and balance confirmationsReview customer payment trends and support credit monitoring activitiesParticipate in receivables review meetings and collection follow-upsAssist in improving cash flow through effective receivables managementCustomer Service & AdministrationMaintain professional communication with customers through email, phone, and in-person interactionsHandle customer concerns efficiently while maintaining strong service standardsSupport new customer account setup and verification processesContribute ideas for improving billing workflows and customer service processesAssist during internal and external audits when requiredSupport additional sales administration or finance-related activities as assignedAccounts Receivable Support:Follow up with customers regarding outstanding payments and overdue balancesCoordinate with operations and commercial teams to resolve invoicing issuesAssist with customer account reconciliations and balance confirmationsReview customer payment trends and support credit monitoring activitiesParticipate in receivables review meetings and collection follow-upsAssist in improving cash flow through effective receivables managementCustomer Service & AdministrationMaintain professional communication with customers through email, phone, and in-person interactionsHandle customer concerns efficiently while maintaining strong service standardsSupport new customer account setup and verification processesContribute ideas for improving billing workflows and customer service processesAssist during internal and external audits when requiredSupport additional sales administration or finance-related activities as assignedRequirements & Skills:Preferably Bachelor’s degree in Accounting, Finance, Business Administration, Management, or related field4 to 6 years of experience in billing, invoicing, accounts receivable, or customer service operationsExperience in ADNOC process for billing is highly preferredExperience working with ERP systems; Oracle experience will be an advantageStrong proficiency in Microsoft Excel and financial reporting toolsGood understanding of invoicing processes, receivables management, and account reconciliationsStrong communication and interpersonal skillsHigh attention to detail and accuracyGood organizational and time management abilitiesAbility to manage multiple priorities and work under pressureProblem-solving mindset with a customer-focused approachComfortable handling financial and numerical dataTeam player with good coordination skills across departmentsProfessional communication skills in English