Billing Specialist

Billing Specialist Location: PhilippinesWork Arrangement: Remote, Full-timeShift: Monday - Friday | 9:00 PM - 6:00 AM PHT Unlock Your Potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients across the accounting, finance, and professional services industries. We are seeking a detail-oriented, analytical Billing Specialist to manage end-to-end subscription billing, accounts receivable, and customer account maintenance for a growing North American information platform. In this 100% remote role, you will oversee recurring invoicing, contract term verification, deferred revenue support, and subscription access provisioning. You will serve as a vital link between finance, sales, and customer success teams to deliver accurate billing, healthy collections, and seamless client experiences. Your ImpactSubscription Billing & Invoicing: Generate and process recurring monthly/annual subscription invoices, renewals, upgrades, and add-ons, verifying pricing, discounts, taxes, and contract terms.Accounts Receivable & Collections: Monitor aging balances, send professional payment reminders, resolve customer billing inquiries, apply incoming payments, and perform account reconciliations.Customer Account Administration: Maintain customer master files, process approved refunds or adjustments, and enable or disable subscription access through platform tools like MultiPub.Financial & Audit Support: Reconcile billing reports against general ledger accounting records, support month-end close for deferred revenue and AR, and provide documentation for internal/external audits.Cross-Functional Collaboration: Partner with Sales, Customer Success, and Finance teams to ensure smooth handoffs from contract signing to invoicing while driving process improvement initiatives. What You BringThe Experience: 2+ years of billing, accounts receivable, or subscription administration experience, ideally within a SaaS, subscription, publishing, or recurring revenue environment.Credentials & Education: Bachelor's degree in Business Administration, Finance, Accounting, or a related field.Software & Systems Competency: Experience using QuickBooks Online (QBO), Google Workspace, and Microsoft Excel (pivot tables, formulas, data reconciliation). Exposure to MultiPub (or similar subscription management tools) and CRM platforms like Pipedrive is a strong plus.Technical Mastery: Solid understanding of subscription renewal cycles, accounts receivable workflows, collections best practices, and revenue reconciliation concepts.Communication & Operational Skills: Professional written and verbal English communication skills, high numeric accuracy, exceptional organizational habits, and strong problem-solving abilities. Why You'll Love It HereWe believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your "Me time."Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.Health & Security: Comprehensive HMO and Life Insurance coverage from day one.Night Shift Advantage: Premium night differential pay with guaranteed free weekends.Work From Home Freedom: Enjoy the ultimate flexibility of a 100% remote work arrangement from anywhere in the Philippines.SaaS & Subscription Practice Exposure: Deepen your financial skill set by mastering SaaS metrics, subscription management tools, and North American energy market operations.