Bitrix24 Developer, Implementation & Support Specialist

At Classic Dance Studio, we’re always on the move—and not just at the ballet barre! We’re a dynamic, fast-growing family business with 16 branches across the UAE and Saudi Arabia, bringing the joy of dance to children and adults.If you like to be a one-man show managing the department of yourself, have a self-motivated, responsible, and detail-oriented mindset, then Classic Dance Studio may be your next dream job.A hands-on role combining Bitrix24 (Cloud) implementation, automation, integrations, custom development, and daily support. You should be confident working independently, understanding business needs, and taking tasks from initial request through development, testing, launch, and documentation.Key responsibilitiesOwn the day-to-day administration, reliability, and continuous improvement of our Bitrix24 environment.Work with management, sales, and administration teams to understand requirements and translate them into practical solutions.Configure pipelines, deal stages, custom fields, Smart Processes, user permissions, and lead distribution across branches.Build and maintain workflows for enquiries, trial bookings, follow-ups, enrolments, package renewals, payment reminders, cancellations, and membership freezes.Connect Bitrix24 with website, booking tools, WhatsApp, email, telephony, payment platforms, and other business systems.Develop and maintain custom functionality and integrations using APIs, webhooks, and programming where required.Troubleshoot failed automations, integration errors, missing or duplicate records, access issues, and other technical problems.Maintain accurate customer, student, and membership data, including imports, migration, field mapping, and synchronization.Create dashboards and reports covering lead sources, response times, trial attendance, conversion, renewals, and branch performance.Provide daily remote support to employees, prioritize requests, and coordinate complex issues with external providers.Train staff and maintain clear instructions, configuration records, and a knowledge base.Test changes before release, verify results after launch, and maintain appropriate access controls for customer and student information.Required experience and skillsAt least 5 years of hands-on Bitrix24 implementation, customization, or development experience, with the ability to independently own complex tasks.Strong knowledge of Bitrix24, pipelines, Smart Processes, automation rules, triggers, and the business-process designer.Proven experience delivering integrations using REST APIs, webhooks, JSON, and authentication methods such as OAuth.Practical programming experience relevant to Bitrix24 integrations and customization, including PHP and/or JavaScript.Understanding of Bitrix24 Cloud and on-premise capabilities and their customization limitations.Experience troubleshooting integrations, validating data, and building reliable automation.Ability to analyze business processes and explain technical solutions clearly to nontechnical colleagues.Experience producing CRM reports and maintaining data quality.Strong written and spoken English.Excellent organization, attention to detail, and ownership of issues through to resolution.Ability to work full-time remotely, with reliable internet and availability during agreed working hours aligned with UAE and KSA operations.