BO Project Coordination Associate (Korean Speaker)

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. Job DescriptionThis role is to support DA Delivery and Operations teams by ensuring high standards of project data quality, operational governance, and process execution across multiple countries and services. Objective of the role includes data validation, query management, issue resolution activities, improve process compliance, and support automation initiatives that reduce manual intervention and improve project execution consistency.The role works closely with DA Delivery, Country Operations, Validation team, and other stakeholders to establish scalable controls, standardize practices, and continuously improve data and operational quality across projects and markets.Data Quality Monitoring & Project Coordination:Support country-level project setup activities in collaboration with DA COE and DA Delivery teams, ensuring projects are configured accurately and on timeTrack project progress across service lines and maintain project trackers to support timely delivery and milestone completionExtract and consolidate project data, photos, and supporting information for services such as RRES, SFA, TD, and other DA initiativesCoordinate with DA Delivery Leads and relevant stakeholders to ensure timely review, validation, and closure of project-related activitiesPerform data quality checks and assist in identifying, documenting, and correcting data discrepancies across service projectsPrepare and maintain KPI tracking reports and dashboards, providing regular updates on project status, progress, and outstanding actionsCoordinate with cross-functional stakeholders, including Data Science, Validation & Reporting, DA Delivery, Commercial teams, to support data requests, issue resolution, and project executionSupport query management by coordinating investigations, organizing physical back-check activities with local teams, and tracking resolution and closure of identified issuesMonitor project performance indicators and highlight potential risks, delays, or SLA concerns to the DA Delivery Lead for timely interventionDevelop working knowledge of A2S/POS operations, vendor management processes, crowdsourcing operations, and asset management to effectively support project activitiesAutomation & Process Improvement Support:Identify manual and repetitive operational activities that could benefit from automation or process improvementsSupport the development and maintenance of automated reports, dashboards, validation checks, and monitoring toolsCoordinate with relevant teams to implement process enhancements and automation initiatives that improve operational efficiencyMaintain standardized trackers, templates, and workflows to ensure consistency across projects and countriesSupport continuous improvement initiatives by documenting process gaps, challenges, and recommendations for enhancementMonitor process performance and provide insights to help reduce turnaround times and improve data qualityAssist in testing and validating new reporting tools, automated solutions, and operational controls before deploymentPromote adherence to established processes, quality standards, and best practices within project teamsQualificationsEducation & Experience:Bachelor's degree in Business Administration, Project Management, Statistics, Market Research, Data Analytics, or a related field preferred2-3 years of experience in project coordination, operations support, data management, or market research environmentsExperience working in a multi-country or regional support environment is an advantageKnowledge of market research services, products, and methodologies is preferred

Technical Skills

Comfortable working with data, performing data validation, and preparing reports to support project monitoring and decision-makingProficient in Microsoft Office applications, particularly Excel, Power BI, PowerPoint, and WordCommunication & Stakeholder Management:Must be able to speak, read, and write Korean fluently.Open to Malaysian citizens only, or candidates holding a valid spouse visa with the right to work in Malaysia.Strong verbal and written communication skills in both Korean and English are required to support stakeholders and business operationsCore Competencies:High attention to detail and strong organizational skillsAbility to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environmentStrong analytical mindset with the ability to identify data discrepancies, process gaps, and improvement opportunitiesDemonstrated commitment to integrity, professionalism, and ethical business practicesTeam-oriented with a collaborative and proactive approach to workProfessional maturity and adaptability when working in a dynamic and changing business environmentProcess Improvement & Continuous Improvement:Interest in identifying opportunities to improve processes, reporting, and operational efficiencyExperience supporting process improvement, operational excellence, or standardization initiatives is preferredAbility to contribute ideas for automation and workflow enhancements that improve productivity and data qualityDemonstrated ability to support issue resolution activities and contribute to preventive process improvementsAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion