BPR / Business Analysis Lead

Key ResponsibilitiesLead current-state discovery and future-state process design workshops. Produce BPMN 2.0 process models, business requirements and detailed operating procedures. Define roles, decision points, business rules, KPIs, SLAs and exception paths. Lead requirement traceability from business need through design, build and UAT. Coordinate with solution, UX, data and integration teams to ensure implementable requirements. Support UAT scenario design, stakeholder sign-off and change-impact analysis.Required Experience & Skills:Expert-level business analysis and process re-engineering experience. Strong BPMN 2.0 and process-modelling skills. Experience writing BRDs, functional requirements, SOPs and acceptance criteria. Ability to facilitate workshops with senior business and IT stakeholders. Strong documentation and analytical capability.Preferred Skills:Arabic/English government service design experience. Knowledge of case-management or workflow platforms