Branch Manager

Company Description SRM Electrical Warwick Branch is a specialist electrical supplier serving commercial, industrial, domestic, and control gear customers. The branch focuses on providing trade and industry clients with reliable products and knowledgeable support for all their electrical requirements. With a strong emphasis on service quality, SRM Electrical aims to build long-term relationships with customers through responsive, expert assistance. The Warwick branch operates in a dynamic environment where team members contribute directly to customer satisfaction and business growth.Role Description The Branch Manager role at SRM Electrical Warwick Branch is a full-time, Internal / External position based in Warwick. The Branch Manager oversees daily branch operations, including managing inventory, coordinating order processing, and ensuring timely customer deliveries and collections. This position leads and supports the branch team, sets performance expectations, and promotes a safe, efficient working environment. The Branch Manager engages with key customers and suppliers, providing product guidance, handling escalated queries, and maintaining strong commercial relationships. The role also includes monitoring financial performance, implementing sales initiatives, and identifying opportunities to improve service, processes, and profitability.QualificationsExperience managing in the Electrical trade / wholesale.Strong leadership skills with the ability to coach, motivate, and develop a diverse team.Proficiency in inventory management, order processing systems, and basic financial reporting.Excellent customer service and communication skills, with the ability to build and maintain professional relationships.Solid organizational and problem-solving abilities, with a focus on efficiency and attention to detail.Comfort with using IT systems, stock control software, and standard office applications.Knowledge of commercial, industrial, and domestic electrical products and control gear is highly beneficial.Prior experience in sales or business development and a track record of meeting branch or departmental targets.Ability to work internally and externally to grow the business and to handle occasional manual handling tasks related to stock.