Branch Manager

Life insurance minimum 5 years insurance industry's experience Company Description LIC Lanka Ltd is a joint venture between LIC of India and the Bartleet Group Sri Lanka, combining international expertise with strong local presence. As a leading life insurance company in Sri Lanka, the organization focuses on delivering comprehensive life insurance products tailored to diverse customer needs. LIC Lanka Ltd is dedicated to helping individuals and families protect their financial future through reliable, long-term solutions. The company emphasizes trust, customer-centric service, and ethical business practices, offering opportunities for professionals who want to contribute to meaningful, impact-driven work.Role Description The Branch Manager role at LIC Lanka Ltd is a full-time, on-site position based in Kandy. The Branch Manager is responsible for overseeing daily branch operations, ensuring smooth service delivery, and maintaining high customer satisfaction. This role includes managing and mentoring branch staff, setting and monitoring sales targets, and driving business growth through effective planning and execution. The Branch Manager will handle key customer relationships, monitor compliance with company policies and regulatory requirements, and prepare regular performance reports for senior management. The position also involves organizing local marketing activities, coordinating training for team members, and ensuring that branch processes align with the company’s standards and objectives.Qualifications team management experience Strong leadership and people management abilities, with experience supervising and developing teams in a service or sales environment.Proficiency in branch operations, including planning, organizing workflows, and monitoring performance against targets.Solid customer service and relationship management skills, with the ability to address inquiries and resolve issues effectively.Experience in sales, business development, or financial services, preferably within the insurance or banking sector.Good analytical and problem-solving skills, including the ability to interpret data and make informed decisions.Excellent verbal and written communication skills, with strong interpersonal skills for engaging customers and colleagues.Ability to work on-site in Kandy and adapt to a fast-paced, target-driven environment.Bachelor’s degree in Business, Finance, Management, or a related field; professional qualifications in insurance or financial services are an advantage.Familiarity with basic computer applications and reporting tools; comfort with learning new systems and technologies.High level of integrity, accountability, and commitment to customer-focused service.QualificationsBachelor's degree or equivalent in Business 2+ years' of management or supervisory experience Experience 5 years life insurance Supervisor level