Branch Manager - Kuwait

JOB SUMMARYParticipates in formulating and developing the business plan relating to his area. Consolidates the operations of the Branch under his supervision. Monitors & Reports market information, trends and developments. Ensures KPIs are set & met.DUTIES & RESPONSIBILITIESEnsure the proper implementation of the established policies and procedures in the BranchParticipate in the development of the branche’s strategies aiming at achieving the targeted business planPrepare, in full coordination with each Manager, a draft annual budget for each department/unit in accordance with preset budget preparation procedures.Suggest improvements to policies, procedures, and systems to enhance the branch’s operationsConsolidate the reports received from all ManagersSupervise the preparation of the business plan concerning the countryReview and evaluate the business plan receivedConsolidate the market studies in respect of the whole marketHelp the Branch in any business obstacle.Ensure leave planning is done to minimize effect on businessReview the periodic and monthly reports especially budget comparisons and discusses them with the concerned managerFollow up on the sales growth of the branchFollow up the implementation and adherance to the credit policy & undertakes corrective measures, if neededHandle all employee matters and requests, and escalate to Human Resources when neededFollow up on the Recoveries, the management of claims and the underwriting managementConduct periodic visits to important customers anywhere in the country and ensure that the best service quality is being rendered to them.Comply with Arabia Code of ConductPerform other related duties as assignedEDUCATIONMaster’s degree in business administration, Marketing or related fieldOr bachelor’s degree with 10 years’ experience in a related management fieldCII Diploma / certificate is a mustEXPERIENCE & KNOWLEDGE Minimum 10 years of experience in the insurance industry, including at least 7 years in a similar position, with proven experience and strong knowledge of the Kuwaiti insurance marketHas knowledge of local laws and practices